[W8.1 Update 1] "Windows Store failed to sync machine licenses. Result code 0x80070490"

Anonymous
2014-04-08T18:57:02+00:00

After a clean install of windows 8.1.1 using the ISO from Technet I started getting the following error message in my event log the first time I start my machine in the morning:

Event 512 Store-Licensing  "Windows Store failed to sync machine licenses. Result code 0x80070490"

I use a Microsoft account and I have synced by Modern apps many times manually. Running the scheduled task manually will also produce the same error. I disabled the Scheduled Task that runs the sync and I'll see if it shows up tomorrow. Btw, the Store seems to be working fine.

I  read somewhere that the MS Store will be changed for 8.1.1 so I wonder if the 'new' store will stop these messages.

The Scheduled Task that kicks this off appears to be Microsoft/Windows/WS and is called WSRefreshBannedAppsListTask.

***Post moved by the moderator to the appropriate forum category.***

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-06-06T07:39:09+00:00

    Hello T Suominen,

    Thank you for keeping us updated about the issue.

    After looking to your screen shot. I would suggest you to check all the boxes and then press OK. After performing the step please check the status. If issue still persists post back with current status.

    Regards.

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  2. Anonymous
    2014-06-05T11:05:15+00:00

    Did the checking, for Administrators and SYSTEM there was Full controll (see image)

    The only delta I notified in the Everyone settings compared to the Techned article (see image below):

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  3. Anonymous
    2014-06-05T09:38:48+00:00

    Hello T Suominen,

    Thank you for keeping us updated about the issue.

    As per the description which you have provided in your post, I would suggest you to try the steps provided in the following Microsoft article and see if it helps.

    Event ID 512 — Shadow Copy System Writer Functionality

    http://technet.microsoft.com/en-us/library/dd363857(v=ws.10).aspx

    Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.

    Thank you.

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  4. Anonymous
    2014-06-05T09:02:50+00:00

    Hi,

    Did the Store re-registration yesturday, still the same error (Red) pops into Event Log:

    Windows Store failed to sync machine licenses. Result code 0x80070490

    <Provider Name="Microsoft-WS-Licensing" Guid="{ED76D77F-7FB5-4EE4-8268-EE46212CB2D3}" />

    <EventID>512</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x2000000000000001</Keywords>

    <TimeCreated SystemTime="2014-06-05T07:01:04.961083900Z" />

    <EventRecordID>740</EventRecordID>

    <Correlation />

    <Execution ProcessID="3580" ThreadID="2996" />

    <Channel>Microsoft-WS-Licensing/Admin</Channel>

    <Computer>MyComputerName</Computer>

    <Security UserID="S-1-5-21-2597694774-2853675491-3011917361-1001" />

      </System>

    • <EventData>

    <Data Name="HRESULT">2147943568</Data>

      </EventData>

    </Event>

    What's next?

    //timo

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  5. Anonymous
    2014-06-04T12:15:35+00:00

    Have executed Store re-registration (with success), will keep an eye on Event log for the next 2 days...

    /timo

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