WSUS Sync failure

Anonymous

SBS2011
WSUS 3.2.7600.226

WSUS sync has started to fail over the last few weeks, initially intermittentl, now I cannot get it to complete at all.
Update source is Microsoft

Console error: Unable to resolve the specified upstream server name.

“WebException: The request failed with HTTP status 404: Not Found.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)”
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetAuthConfig()
at Microsoft.UpdateServices.ServerSync.ServerSyncLib.InternetGetServerAuthConfig(ServerSyncProxy proxy, WebServiceCommunicationHelper webServiceHelper)
at Microsoft.UpdateServices.ServerSync.ServerSyncLib.Authenticate(AuthorizationManager authorizationManager, Boolean checkExpiration, ServerSyncProxy proxy, Cookie cookie, WebServiceCommunicationHelper webServiceHelper)
at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.SyncConfigUpdatesFromUSS()
at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.ExecuteSyncProtocol(Boolean allowRedirect)

This seems to be the key bit of the server log

2021-02-06 07:51:26.046 UTC Info w3wp.29 ClientImplementation..ctor Initializing ClientWebService ProcessID = 18412, Process Start Time = 2/6/2021 6:17:59 AM, Product Version = 3.2.7600.325
2021-02-06 07:51:26.065 UTC Info w3wp.29 AuthorizationManager.GetUpstreamServerUriHeader Found config says USS is MU site
2021-02-06 07:51:26.362 UTC Info WsusService.18 SusService.ValidateServerCertificate CheckValidationResult Succeeds: CertOK
2021-02-06 07:51:26.366 UTC Info WsusService.18 ServerCertificateValidator.IsHostAllowedException Requested host: sws1.update.microsoft.com
2021-02-06 07:51:26.367 UTC Info WsusService.18 ServerCertificateValidator.VerifyServerCertificate SSL validation succeeded.
2021-02-06 07:51:26.546 UTC Warning WsusService.18 WebServiceCommunicationHelper.ProcessWebServiceProxyException ProcessWebServiceProxyException found Exception was WebException. Action: Retry. Exception Details: System.Net.WebException: The request failed with HTTP status 404: Not Found.

So it is connecting to sws1.update.microsoft.com, and SSL validation succeeds. It fails after that with some proxy error.

(I realise that this server should be replaced, and work is in hand to migrate to Azure.)

Any help appreciated. Have been unable to fault the installation.

Thanks

Sam 71 Reputation points

2021-02-09T01:43:37.167+00:00

Same issue here
WSUS Version: 3.2.7600.226
Windows Server 2008 R2 Enterprise

Failed 2021-02-04 06:56:44.560 UTC:

44.154 Info WsusService.19 SusService.ValidateServerCertificate CheckValidationResult Succeeds: CertOK
44.154 Info WsusService.19 ServerCertificateValidator.IsHostAllowedException Requested host: sws1.update.microsoft.com
44.154 Info WsusService.19 ServerCertificateValidator.VerifyServerCertificate SSL validation succeeded.
44.560 Warning WsusService.19 WebServiceCommunicationHelper.ProcessWebServiceProxyException ProcessWebServiceProxyException found Exception was WebException. Action: Retry. Exception Details: System.Net.WebException: The request failed with HTTP status 404: Not Found.

<snip>

Previous day's success was at 2021-02-03 06:29:56.530 UTC
Paul Kroitor 6 Reputation points

2021-02-10T20:05:31.847+00:00

Does anyone know if simply disabling the WSUS service on SBS2011 works?

We have other WSUS servers; switching the workstations to use them would be straightforward, I imagine, but what about switching the SBS box itself over to a different update server?
Anonymous

2021-02-10T22:19:28.313+00:00

@Paul Kroitor ·

No need to disable. Re-point clients to new WSUS Server. Delete all computers in old WSUS. Change Sync in old WSUS to Manual (no schedule). It will just tick away idly.
Bob (ISI) 51 Reputation points

2022-01-19T15:51:43.367+00:00

Good day, is anyone having the same syncing issue from back last fall? Mine has quit for about 10 days now without any changes to configuration. Message indicating the MS update servers are too busy??

If anyone has any intel, please share.
Adam J. Marshall 11,031 Reputation points MVP

2022-01-19T16:34:15.947+00:00

WSUS 3 is dead (when attempting to sync directly to Microsoft)
https://www.ajtek.ca/blog/no-more-synchronization-for-wsus-3-0-service-pack-2/

47 answers

Sam 71

I have this failure:

WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
   at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
   at Microsoft.UpdateServices.ServerSync.ServerSyncCompressionProxy.GetWebResponse(WebRequest webRequest)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetAuthConfig()
   at Microsoft.UpdateServices.ServerSync.ServerSyncLib.InternetGetServerAuthConfig(ServerSyncProxy proxy, WebServiceCommunicationHelper webServiceHelper)
   at Microsoft.UpdateServices.ServerSync.ServerSyncLib.Authenticate(AuthorizationManager authorizationManager, Boolean checkExpiration, ServerSyncProxy proxy, Cookie cookie, WebServiceCommunicationHelper webServiceHelper)
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.SyncConfigUpdatesFromUSS()
   at Microsoft.UpdateServices.Serve

Which looks similar-enough to post on this old thread.
The last successful sync I saw was 4.56pm 20210921 AEST (UTC+10) first unsuccessful was 4.56pm 20210922 AEST
In UTC, that is the breakage happened sometime between 20210921 10:56 and 20210922 10:56.

Nothing but failure since, and I have just now (20210922 23:04 UTC)tried a manual sync, which has failed

Adam J. Marshall 11,031 Reputation points MVP

2021-09-22T23:26:01.993+00:00

This is expected!

https://www.ajtek.ca/blog/no-more-synchronization-for-wsus-3-0-service-pack-2/

Shintaro Fujiwara 11 Reputation points

2021-11-15T00:47:38.623+00:00

Strange thing is, from last month, I can sync with 2008RS server.
Anyway, I will not use it anymore, though.
Was this answer helpful?

0 comments No comments
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

WSUS Sync failure

47 answers

Your answer