Can't help but think this is a way of Microsoft forcing users to upgrade their Windows to a newer version. We're not in the position to do that at the moment. Our building is being redeveloped so once done I will probably ditch the servers and move to the cloud but not happening for the next year or so. I'm just going to use the classic Windows Update to keeo it updated.
WSUS Sync failure
SBS2011
WSUS 3.2.7600.226
WSUS sync has started to fail over the last few weeks, initially intermittentl, now I cannot get it to complete at all.
Update source is Microsoft
Console error: Unable to resolve the specified upstream server name.
“WebException: The request failed with HTTP status 404: Not Found.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)”
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetAuthConfig()
at Microsoft.UpdateServices.ServerSync.ServerSyncLib.InternetGetServerAuthConfig(ServerSyncProxy proxy, WebServiceCommunicationHelper webServiceHelper)
at Microsoft.UpdateServices.ServerSync.ServerSyncLib.Authenticate(AuthorizationManager authorizationManager, Boolean checkExpiration, ServerSyncProxy proxy, Cookie cookie, WebServiceCommunicationHelper webServiceHelper)
at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.SyncConfigUpdatesFromUSS()
at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.ExecuteSyncProtocol(Boolean allowRedirect)
This seems to be the key bit of the server log
2021-02-06 07:51:26.046 UTC Info w3wp.29 ClientImplementation..ctor Initializing ClientWebService ProcessID = 18412, Process Start Time = 2/6/2021 6:17:59 AM, Product Version = 3.2.7600.325
2021-02-06 07:51:26.065 UTC Info w3wp.29 AuthorizationManager.GetUpstreamServerUriHeader Found config says USS is MU site
2021-02-06 07:51:26.362 UTC Info WsusService.18 SusService.ValidateServerCertificate CheckValidationResult Succeeds: CertOK
2021-02-06 07:51:26.366 UTC Info WsusService.18 ServerCertificateValidator.IsHostAllowedException Requested host: sws1.update.microsoft.com
2021-02-06 07:51:26.367 UTC Info WsusService.18 ServerCertificateValidator.VerifyServerCertificate SSL validation succeeded.
2021-02-06 07:51:26.546 UTC Warning WsusService.18 WebServiceCommunicationHelper.ProcessWebServiceProxyException ProcessWebServiceProxyException found Exception was WebException. Action: Retry. Exception Details: System.Net.WebException: The request failed with HTTP status 404: Not Found.
So it is connecting to sws1.update.microsoft.com, and SSL validation succeeds. It fails after that with some proxy error.
(I realise that this server should be replaced, and work is in hand to migrate to Azure.)
Any help appreciated. Have been unable to fault the installation.
Thanks
Windows for business | Windows Server | User experience | Other
47 answers
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Dale S 6 Reputation points
2021-02-09T02:28:42.547+00:00 We're having the same issue since 2021-02-05; our last successful sync was 2021-02-04 10:45:04.327 UTC.
WSUS Version: 3.2.7600.226
Windows Server 2008 R2 StandardOur failures look like all the others in this thread. Our last successful looks like this:
2021-02-04 10:45:04.327 UTC Info WsusService.27 ServerCertificateValidator.IsHostAllowedException Requested host: sws1.update.microsoft.com
2021-02-04 10:45:04.327 UTC Info WsusService.27 ServerCertificateValidator.VerifyServerCertificate SSL validation succeeded.
2021-02-04 10:45:04.592 UTC Info WsusService.27 CatalogSyncAgentCore.SyncConfigUpdatesFromUSS Category Sync: Filter: <filter SyncAnchor="2021-02-02 18:45:03.336" GetConfig="1"></filter>
2021-02-04 10:45:05.076 UTC Info WsusService.27 CatalogSyncAgentCore.SyncConfigUpdatesFromUSS Need 182 config updates, 0 are new
2021-02-04 10:45:05.092 UTC Info WsusService.27 CatalogSyncAgentCore.SyncConfigUpdatesFromUSS Category Sync: New Config Anchor: 2021-02-03 18:45:04.645 -
Adam J. Marshall 11,031 Reputation points MVP2021-02-08T20:22:06.13+00:00 Also, possible issue here:
https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/wsus-synchronization-fails-with-soapexception -
Adam J. Marshall 11,031 Reputation points MVP2021-02-08T20:17:35.473+00:00 Do you have TLS1.0 enabled? If not, make sure you enable TLS1.0 and 1.1. If you recently disabled these to try to harden security on your server, this may be the reason.
Server 2012+ supports TLS 1.2, but I don't believe Server 2008 or 2008R2 does and you have to keep old TLS ciphers open.
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Bob (ISI) 51 Reputation points
2021-02-08T17:56:59.973+00:00 When I try un-selecting all products and classifications and press OK the window turns red, not allowing it to save without anything selected. I tried changing things up on both products and classes however it still didn't work with manual sync. One thing to note when trying to step through the configuration wizard method and the Upstream server set to 'Microsoft Update' and Proxy not checked, next step is 'Start Connecting' after a couple of seconds mine comes back with 'Unable to resolve the the upstream server name and if you click on details the below is shown.
WebException: The request failed with HTTP status 404: Not Found. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetAuthConfig() at..