Nokia Lumia 930 microphone problem

Anonymous
2014-07-24T13:10:38+00:00

Hello.

I got an issue with my Lumia 930 that i bought today.

 When i've got an incomming/outgoing call the person on the other end can't hear me, but i can hear them clearly. It works when i put the call on speaker, but i want to be able to call someone and not sharing the conversation with everyone around me.

So far i've done:

Soft reset

Hard reset

Nokia Software recovery tool

Does anyone have this issue?

Is there a fix for this or should i return it?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-03-30T14:00:20+00:00

    Regarding this gooooood news, is there any chance that this is related to the latest Windows Camera app more than redstone related? I know that this new Camera will not update on 10586/release version yet, but I rolled back from redstone due to battery issues, Band not syncing, etc and I desperately need the Camera to record sound... If I could get the new camera xap to deploy it on 10586 to check if it works.... do you know the version number for the sound fixed Camera app?

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  2. Anonymous
    2016-03-30T14:04:06+00:00

    Only Recording through camera is fixed. Now i doubt if its camera thing. Bcoz whatsapp recording and loudspeaker on call both don't work.

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  3. Anonymous
    2016-03-30T14:06:50+00:00

    The new camera version is 2016.325.11.0. Lumia camera beta and lumia camera classic also recording sound pretty good now.

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  4. Anonymous
    2016-03-30T16:49:39+00:00

    Thank you!

    I can only hope they fix this soon. Mine was fine before going to W10.

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  5. Anonymous
    2016-04-03T06:37:40+00:00

    Hi guys,

    I am now finally upgrading windows 10 mobile, I wait for almost 7 month to see if MS will fix the problem in win 10.

    Will keep you guys posted when test it thoroughly.

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