Nokia Lumia 930 microphone problem

Anonymous
2014-07-24T13:10:38+00:00

Hello.

I got an issue with my Lumia 930 that i bought today.

 When i've got an incomming/outgoing call the person on the other end can't hear me, but i can hear them clearly. It works when i put the call on speaker, but i want to be able to call someone and not sharing the conversation with everyone around me.

So far i've done:

Soft reset

Hard reset

Nokia Software recovery tool

Does anyone have this issue?

Is there a fix for this or should i return it?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-03-23T19:25:22+00:00

    I have the same problem with the mics.

    Im using a Lumia 930 with Windows 10 mobile updated.

    When recording a video, the microfone works, but i noticed that left channel is really low, right channel is good.

    It works fine for calls, but i cannot use to record anything, neither i can use the speaker when talking to someone. 

    Im sure its a software problem. Maybe MS could just turn on all mics on Lumia 930 for speaker calls and other apps, or just give us an App with a option to select the microphones we want to be used.

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  2. Anonymous
    2016-03-27T16:03:46+00:00

    Before updating to win 10 I could record video in horizontal mode,but not in vertical

    Now in win 10 , no voice recorded

    Not in video

    Not in voice recorder

    Not in Cortana

    Im worry about micS stop working in call 😂

    Shame MS

    It's about a year we have this problem

    I WAN AN ANSWER..

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  3. Anonymous
    2016-03-29T18:49:28+00:00

    Same for me.

    The way i see, Win 10 is still Beta. Don't know why they released it.

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  4. Anonymous
    2016-03-30T06:27:22+00:00

    you can record sound in videos with the latest redstone update. problem is fixed now.

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  5. Anonymous
    2016-03-30T13:48:56+00:00

    Good to know that!

    Thanks.

    Can you please check if it works using the speaker when in calls, or recording a message using Whatsapp?

    I can record videos in Windows 10 oficial. But the sound is not recorded properly, when i use the headphones for playback i can hear that the left channel audio is low, while the right channel is ok.

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