Nokia Lumia 930 microphone problem

Anonymous
2014-07-24T13:10:38+00:00

Hello.

I got an issue with my Lumia 930 that i bought today.

 When i've got an incomming/outgoing call the person on the other end can't hear me, but i can hear them clearly. It works when i put the call on speaker, but i want to be able to call someone and not sharing the conversation with everyone around me.

So far i've done:

Soft reset

Hard reset

Nokia Software recovery tool

Does anyone have this issue?

Is there a fix for this or should i return it?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2015-09-22T13:20:27+00:00

    In landscape mod every thing is ok

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  2. Anonymous
    2015-09-22T13:55:56+00:00

    hi dude,

    thanks for the effort, even i had a warr, still like a soft fix! good luck everyone...

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  3. Anonymous
    2015-09-22T14:22:29+00:00

    I really thank you for your proactive approach. Hope to hear something positive soon.

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  4. Anonymous
    2015-09-22T15:24:27+00:00

    Thanks for the initiative. Just tweeted him too:

    @GabeAul Hi Gabe, can you please confirm that MS will address the Lumia 930 secondary microphone issue? Thank you.

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  5. Anonymous
    2015-10-02T10:19:38+00:00

    I have the same problem.

    Cortana works, video recording works, but when I push speaker button  in an incoming call, the person can't hear me. Skype and send audio messages with Whatsapp or Telegram doesn't work neither.

    I hope it is a software issue and MS will solve this ASAP.

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