Nokia Lumia 930 microphone problem

Anonymous
2014-07-24T13:10:38+00:00

Hello.

I got an issue with my Lumia 930 that i bought today.

 When i've got an incomming/outgoing call the person on the other end can't hear me, but i can hear them clearly. It works when i put the call on speaker, but i want to be able to call someone and not sharing the conversation with everyone around me.

So far i've done:

Soft reset

Hard reset

Nokia Software recovery tool

Does anyone have this issue?

Is there a fix for this or should i return it?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2014-12-09T09:52:17+00:00

    My friend's lumia 930 got the same issue, really disappointed, also I'm wondering whether the issue will happen again after make a replacement.

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  2. Anonymous
    2014-12-11T14:06:41+00:00

    Hi all,

    Same issue.. Nobody have the solution to solve this problem ?

    Thx

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  3. Anonymous
    2014-12-12T10:46:37+00:00

    I fixed mine by switching my cellular connection to 2G.. try doing it

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  4. Anonymous
    2014-12-12T11:23:50+00:00

    Niel12, you mean changing highest connection speed to 2G....???

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  5. Anonymous
    2014-12-12T11:28:39+00:00

    Thankyou Niel12, problem fixed... Thankyou so much..!

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