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Hello.
I got an issue with my Lumia 930 that i bought today.
When i've got an incomming/outgoing call the person on the other end can't hear me, but i can hear them clearly. It works when i put the call on speaker, but i want to be able to call someone and not sharing the conversation with everyone around me.
So far i've done:
Soft reset
Hard reset
Nokia Software recovery tool
Does anyone have this issue?
Is there a fix for this or should i return it?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Well, I did the recovery tool thing, and nothing happened. Tried before getting the updates and restoring the backup and nothing. the mic does the same 10% of volumen recording as before. It's funny, but I got GDR2 in the updating process, which I didn't have before, but it didn't solve the mic issue. It is definitely a Lumia 930 issue that could only be solved with a specific 930 update. Maybe W10? Don't wanna wait that much! I need to use Skype and they can't listen to me!!! HEEEELLLP MS!!!!
Don't wait, take it to a Nokia Care facility and have it repaired/replaced under warranty.
No chance. I'm in Argentina and I brought the phone in Brasil, no Nokia Care in Argentina as long as I know. Sadly I will have to wait for another solution.... I cant believe it's not yet fixed by MS widely...
Well, I just updated my Nokia Lumia, 930 to Windows 10 technical preview. And I was hoping that this would solve the microphone problems, but sadly nothing has changed. So I am not really sure or I have lost any hope that I had that this might have been a software problems and it is most likely it is hardware problem.
I did the same, no solution on W10 TP. I guess we should insist to MS to fix this with a software patch that reasigns the Mic for speaker mode to the main Mic (the one you use for normal calls) or maybe other Mic (930 has lots of Mics....)
This might be the only way, there must be a software fix, as it was for the purpleish screen... Where could we insist for this?
