Nokia Lumia 930 microphone problem

I am having the same problem - seemed to happen after I updated my phone to Denim and / or the latest 8.1 Developer update (no further updates are available). My principle issue is the inability to use Speakerphone functionality - everyone complains they cannot hear me, however when the device was original / new (pre updates) it worked flawlessly and was one of the reasons I chose this phone. I've been looking for a fix for several months now, and really am now simply fed up.

I'm pretty dissapointed at the longevity of this problem - this is supposed to be a flagship device, and seemingly MS doesn't care less about it. I've always purchased the best model available at the time of sale, and this type of thing makes it hard to recommend Windows phone to anyone, especially when you pick up a competitor device (Galaxy or Apple) and they 'just work'.

Is there any conrete way to resolve this, other than having the phone phyiscally replaced? I had a chat to support on the phone about this, and they advised it was likely a 'user issue' - the nerve! I'm a MS Partner / Engineer, sell primarily MS solutions and can tell you right now I know how to use a speakerphone ..

Really quite unimpressed.

I know how frustrating this issue is. The pathetic part is I check this blog almost daily in hope that someone anyone had posted or had absolution to this problem. And yet day after day NOTHING but frustrated people and complete silence from Nokia/ Microsoft.

Having the same problem here. After some software update 3 weeks ago, the mic is not working more than 10% on this apps. It should be a software issue, but its quite strange that nobody is reffering to this problem, since it looks so widely spread...

Tried many things but no solution. I guess its software based, because in Lumia camera, video has good audio recording, but the rest is not working. Weird thing is that the phone calls mic works perfectly, there should be a way to asign that primary mic for skype, onenote, voice recording, etc (speaker mode mic)...

Hope we can contact Gabe Aul or somebody else related to notice this issue to MS...

Hi, mcphistot. Welcome to Microsoft Mobile Community. Have you tried checking if all system apps on your phone are up to date? Go to Settings> applications> store> check for updates. If in case all system apps are updated, you can try using the Windows Phone Recovery Tool. This may fix minor issues you are experiencing on your phone. The link is applicable to your phone regardless of your location. 

We'll wait for your reply.

Thank you for your answer, Im trying to do the recovery tool thing, besides in the first post someone already tried this without success. In the main screen of the tool it shows that my firmware is number 02540 and the server versión is 02061, which look rather old. I guess after the recovery the phone will automatically update to the latest version, is it right? I did a backup. Is firmware 02061.00066.14252.51001 correct for Lumia 930?