Nokia Lumia 930 microphone problem

I'm having the same issue as everyone else. Secondary microphone used for speakerphone and voice notes doesn't work. What is Microsoft and Nokia doing about this? I've never had a problem with a Nokia since 2001, until now!

This seems to be a software problem. Also have the issue on the Lumia 930. When calling an using speakerphone, people can hear me with difficulty. But using skype on speakerphone works fine. Cortana can't hear me when I talk to the lower part of the phone, but does at the upper part.

There's an issue probably with noise cancellation when using the bottom micriphones.

This thread has more: https://windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/3700267-to-solve-a-problem-with-the-microphone?page=2&per_page=20

Apparently happening after the Cyan update.

MS/Nokia are you looking into this?

yes..i also have this type of problem in my Lumia 930, have any way can fix it?

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CCLebie wrote:

Hello.

 

I got an issue with my Lumia 930 that i bought today.

 

 When i've got an incomming/outgoing call the person on the other end can't hear me, but i can hear them clearly. It works when i put the call on speaker, but i want to be able to call someone and not sharing the conversation with everyone around me.

 

So far i've done:

 

Soft reset

Hard reset

Nokia Software recovery tool

 

 

Does anyone have this issue?

 

Is there a fix for this or should i return it?

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Hi! you can try to play a music through headset and while playing the music remove the headset then restart the phone. Possible that the grounds for the speaker has messed up.

It doesn't work for me, even if that was the problem that cannot be a solution for a 4G phone. Insane.