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Hello.
I got an issue with my Lumia 930 that i bought today.
When i've got an incomming/outgoing call the person on the other end can't hear me, but i can hear them clearly. It works when i put the call on speaker, but i want to be able to call someone and not sharing the conversation with everyone around me.
So far i've done:
Soft reset
Hard reset
Nokia Software recovery tool
Does anyone have this issue?
Is there a fix for this or should i return it?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Mute microphone and mute nokia/Microsoft. Well said. I share your frustration. What's more frustrating is not knowing if this issue is software or hardware. Some on this blog got new replacements and thay are working fine. Hardware? who knows. Others after the denim update it resolves some of the issues. Others denim ruined their perfectly good working phones. Software? What is the problem? REALLY REALLY FRUSTRATING.
After two years and a half with a Galaxy Note, I'm back to Nokia. My latest one was a N8.
I didn't remember how Nokia was so Nokia. Now I remember: bugs promised to be solved that never get solved - or regressions are introduced in a software upgrade and so on. However, Nokia had never produced premium devices that looked cheap out of the box. Lumia 930 looks cheap with the loose buttons and the uneven tinted display. Also, the charger is made from a cheap plastic material instead of better ones used by Apple and even Samsung.
Now, what really annoys me is the mute microphone on speakerphone calls. What can be complex when implementing a speakerphone mode? I would understand if some moiré effect appeared in pictures due to a bad image processing algorithm, but... it's just a plain speakerphone mode that even an inexpensive phone can perfectly do.
Could you please provide the OS version and firmware revision number. Both are found under about in settings. And are those different than you older unit? Thanks nuwan77
Hi!
I check the mic, sensors and other defects where I found in my previous phone.
It seems that the phone is all right.
Thanks!
Ok nuwan77. Good news for you. And what's the verdict? Is all working ok? Do tell please.
