Nokia Lumia 930 microphone problem

It's wired to here that Nokia does not have a service center in Mexico.

I shifted to windows phone, since I got a incredible experience with Nokia tablet (Lumia 2520), where I got it from UK.

However, I'm paying a heavy price with lumia 930, being a full time employee I do not have time to waste for the phone, where, for last one month I visited four times to the service centre and planning to visit again , next week to replace the motherboard. 

My objective is to trade the Nokia phone immediately after the repair and shift to Apple.

As per your information, I think one of the mice is not functioning and needed an repair to fix the matter, since you don't have a service centre, please check with trustworthy mobile phone repair shop. As per my understanding, it's not a major repair.

After this bitter lesson, I will not recommend Nokia for anyone!

I live in Mexico and I don't have a Nokia care near by. But I am dying to hear from someone to tell us what the fix is. Hope to hear from you NUWAB77 OR DEPIEM soon. My phone out of the box had these issues with the microphone. When finding updated to denim Cortana note fur the most part hears me and voiced dictation for the default texting but anything else that has voice recognition nothing works including video recording. What a shame that I can't use my phone to record any videos since n

It doesn't record any sound. The thing is I bought mine online and it doesn't come with any warranty. I really want to use my phone and be a windows phone user but hey what can I say. We are taking to deaf ears. The thing is you hear stories about Nokia or Microsoft sending phones as part of marketing strategies to people celebrities mostly who damaged their Android or IOS phone to get them to switch. What about us poor people who we bought our phones and wanted to switch but no one is listening to us. IT SUCKS BRING POOR.

Hi!

I have to take the Phone again to the Care Centre to replace the Motherboard.

It may take few more days!

I haven't decided when to take the phone, because I'm really busy these days!

I felt that I became a victim of a poor design!

Please do update us with outcome.

Hello!

I rectify the matter with the microphone! It took two days for the Nokia Service Center to fix the issue. However, now I'm facing critical issue with the same phone. The display is on when I'm on call. Again the Nokia Centre has diagnosed with sensor failure and wants to replace the motherboard of the phone. It takes another few days to do the repair.

I bought the phone on 11 February 2015 and for last three weeks I went to service centre for four times. Mind you, I have other works than visiting service centre. I lost considerable amount of time and money from driving to service centre and being in the queue.

I'm critically thinking where is your quality, what happen to customer expectation?