Nokia Lumia 930 microphone problem

Same aweful problem.

It seems that second microphone is problematic.

During a call every thing is ok until I click the speaker. I can hear the peer clearly but he/she can not hear me clearly and I should shout.

Same problem when recording a sound using any recorder or taking films with the camera.

So using skype or same programs is impossible for me.

The retailer says that it is a software problem but I think it is faulty.

I made soft reset bot nothing chages.

I am living in iran and there is no guaranty for nokia mobiles inside iran and I feel sad these days.

Sirs,

same problem on 925 device. Waiting for clarification from Nokia.

Any update from your side?

Regards

I have absolutely the same problem. When I put the other person on speaker nobody can hear me. Hands on and earphones works good. Only microphone responsible for speaker mode is faulty. It's not totally quiet but it's so quiet that nobody can understand and hear anything. Only when put earphones can hear me and still its very quiet, so the microphone is working but too quiet to have a conversation on speaker mode.

I think this issue happened about 1 month after buying the phone. The first month was ok, I useed to use a lot of  Skype and Wechat which in fact works in speaker mode and everything was ok but after a month about it was totally crap. I cant use any software or phone mode using speaker mode. NOKIA 930 was expected to be a flagship, highest quality and in fact its totall crap. I'm totally dissapointed, I gave you a chance again and bought your hardware and its totally useless and looks like nobody have a solution for fixing this issue. Only one way is to reset the phone and send back to manufacturer...

Hi, I have an update on this. I got my replacement phone and all was going great for a few days!

then I had problems again. My initial problem was that the mic was not working on speaker phone for me. everything else was fine.

Then I had a new problem with the replacement phone.

I had the mic not working when NOT in speakerphone mode! crazy I know! It was the inverse of my first problem.

The funny thing was that this happened in only certain areas! even more spooky.

Anyway this made me very angry and I slammed my phone on the carpet in my office.

The back cracked open a bit and I pulled it off completely :) I had done this before on the old phone...

I blew out some small bits of dust, gave it all a good whack in there and put the cover back on.

Now the phone works like a gem!

Moral of the story, if all else fails... just hit it hard! or with a hammer...or throw it.

It makes you feel really good and you may fix your phone :)

Hi all,

Same issue.. Nobody have the solution to solve this problem ?

Thx