Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2013-11-25T15:31:12+00:00

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  2. Anonymous
    2013-11-25T16:52:37+00:00

    Hi Eliyas,

    Can you tell it on my case...!

    Regards

    Gowtham N

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  3. Anonymous
    2013-11-25T17:07:27+00:00

    I'm not following your question.

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  4. Anonymous
    2013-11-27T02:13:15+00:00

    Same problem with my Dell Inspiron 15R SE. 

    It went from screaming fast to error ridden and extremely sluggish after the 8.1 upgrade.

    It has affected my production for my business and needless to say I'm extremely angry.  Especially since I can't do a restore back to 8.

    Does anyone know if doing a refresh works? It came loaded with Window 8 and I don't have the disk.

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