Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2015-06-08T16:01:05+00:00

    Ive had this problem with win 10 insider preview on my Lenovo z50-75 AMD A10-7300 processor 8gb ram when I'm just playing a game I see a screen with a sad face on it it then says error:THREAD_STUCK_IN_DEVICE_DRIVER then it restarts my pc

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  2. Anonymous
    2015-05-20T22:35:43+00:00

    How did you restore your computer back to Windows 8? I would very much like to do that since I am getting this same non-sensical error and all my drivers are up to date.

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  3. Anonymous
    2015-05-19T18:45:12+00:00

    Hi,

    Is your Bluetooth audio device working fine?

    If it is working fine, then you can ignore the message. If it is not working fine, then I would suggest you to uninstall the drivers and re-install the Bluetooth audio device drivers from manufacturers website.

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  4. Anonymous
    2015-05-16T18:40:24+00:00

    Dear Sir,

    i have same issue regarding "Thread stuck in device driver" for window 8.1 installation. this problem have come on every reboot process.

    my device manager snap attached here...

    plz give me the solution regarding this thread. and yellow color came on bluetooth audio device and after clicking on it and updating this software.. message also display in snap shoot.

    So, plz give me the solution for the same problem. and my Dell laptop have model Inspiron 15R

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