Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2013-11-25T16:52:37+00:00

    Hi Eliyas,

    Can you tell it on my case...!

    Regards

    Gowtham N

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  2. Anonymous
    2013-11-25T15:31:12+00:00

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  3. Anonymous
    2013-11-24T22:04:35+00:00

    I had a similar issue.  It turned out to be the AMD 7730M drivers.

    After upgrading to Windows 8.1, my Dell Inspiron laptop would no longer sleep.  Any attempt to make it sleep would result in a full restart.  I tried to update the Catalyst drivers, but any attempt to remove/upgrade the drivers using the Catalyst software resulted in a blue screen crash, with the same thread_stuck_in_device_driver error.  In the end, I uninstalled the AMD Radeon HD 7730M device through the Device Manager, and then installed the lastest AMD drivers from the Dell website.  This fixed the issue and my laptop now sleeps again.  No more blue screens.

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  4. Anonymous
    2013-11-22T16:48:01+00:00

    Hi Rajith,

    When I start the laptop it shows "THREAD_STUCK_IN_DEVICE_DRIVER" error and reboots , then starts normally.. And on updates it says, there are not any important Update...! as the solution provided by you, I have a yellow flag on "Intel WiUSB - USB-IF x HCI USB HOST Controller", and on that when i hit update, it says 'It is up to date'..

    Mine is a Dell Lap which i had bought last December.

    Below is my Device manager screenshot:

    Provide me a solution on this...!

    Regards,

    Gowtham N

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