Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

***Post moved by the moderator to the appropriate forum category.***

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments

194 additional answers

Sort by: Newest
  1. Anonymous
    2013-12-05T13:39:38+00:00

    Hi, 

    I have tried all the solutions posted up till now but none of them seem to work.

    There are no new updates available with respect to drivers.

    My pc configuration is as follows

    Plz help to solve this issue

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-12-01T20:31:38+00:00

    I think I finally solved my issue by going to the Dell website and using this form to discover which drivers need to be downloaded: http://www.dell.com/support/drivers/us/en/19/DriversHome/ShowProductSelector

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-12-01T17:50:33+00:00

    I would suggest you to follow these steps and check.

    a. Press Windows key + X from desktop and choose Device Manager.

    b. Check if you are seeing a yellow exclamation next to Display Adapaters.

    c. If you find a yellow exclamation mark, then can right-click on the device and click on Properties to check the device status for any error.

     

    I would suggest you to update the video card driver and also other drivers which are failing from manufacturer's website.

    Download and install drivershttp://windows.microsoft.com/en-us/windows-8/all-drivers

    I've been having boot problems where I cannot boot normally and with diskcheck it says I have an error and it can't fix it. It was a little different than what Jarred was experiencing but I tried what you said there is a yellow exclamation point next to the coprocessor and the status is

    "The drivers for this device are not installed. (Code 28)

    There are no compatible drivers for this device.

    To find a driver for this device, click Update Driver."

    And when I click update driver windows can't find the update

    And that link doesn't seem to help all that much. Any help with this issue?

    Oh, and I have a Compaq Presario CQ-60 from like 2008 if that helps.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-11-27T03:08:29+00:00

    Check out all the comments under the article here: http://wind8apps.com/uninstall-windows-8-1/

    Microsoft could find itself on the receiving end of one of those consumer lawsuits if they don't come up with a fix.

    At least offer us a free Windows 8 download if we don't have one, so we can TRY to refresh.

    Was this answer helpful?

    0 comments No comments