Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2014-01-16T17:36:29+00:00

    You turned off fast start up and you're still having the same blue screen, "thread_stuck_in_device_driver"?

    I'm not sure why you have to select the "currently unavailable" option.  All I know is that I tried all of the device driver updates that have been recommended, and nothing worked, until I disabled Quick Start Up.

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  2. Anonymous
    2014-01-16T17:03:04+00:00

    I've tried this and I'm still having the same issues. However, in order to turn off fast startup I have to click something that says 'Change settings that are currently unavailable' (I could be wrong, but I think this is another 8.1 'innovation' as I don't recall it being there in 8). I'm unsure of the relevance of this. Is there a reason they are 'currently unavailable'?

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  3. Anonymous
    2014-01-16T15:54:53+00:00

    You can fix the problem instantly by disabling "Quick Start Up" through control panel.  Go to your power options, and choose "change what happens when I push the power button."  Find the option to disable quick start up, and you should be good to go.

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  4. Anonymous
    2014-01-16T15:53:25+00:00

    You can fix the problem instantly by disabling "Quick Start UP" through control panel.  Go to your power options, and choose "change what happens when I push the power button."  Find the option to disable quick start up, and you should be good to go.

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