Windows 8.1 error: "thread stuck in device driver"

Anonymous

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Anonymous

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches.

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

Ensure the video drivers are updated to the latest Dell version.
The system BIOS is fully up-to-date.
If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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194 additional answers

Anonymous

2014-03-03T04:48:25+00:00

To RajithR

hello sir

i too have same problem every time i switched on my laptop it writes like this:

" YOUR PC RUN INTO PROBLEM...............................................

....................................................................

you can check online later for the problem :THREAD_STUCK_IN_DEVICE_DRIVER"

I DONT HAVE ANY YELLOW FLAG ON MY DISPLAY ADAPTER. plz suggest me the soltn
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Anonymous

2014-02-20T22:45:34+00:00

Just adding my voice. Also have the problem on Dell Inspiron 15R Special. Tried several of the solutions on this thread, finally solved (I hope) by disabling Quick Startup. Note: this is only a work-around, the issue must still exist somewhere in the boot sequence.

I've lost all installed software and associated settings, updates, emails etc because of the need to do a full reset! And then still had the problem.

Clearly its a problem with the embedded Dell management software, but when I contacted Dell support they ran hardware diagnostics, said "all is OK, we only provide support for the hardware, you need to go to Microsoft because its a software (Win 8.1) issue"! May be grounds for a group legal action! At least I'd expect MS to be having a serious discussion with Dell about this issue, on our behalf.
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Anonymous

2014-02-19T15:38:26+00:00

I got an interesting reminder from Microsoft Community, asking if my issue had been resolved. No, I am angry that Microsoft itself is not addressing this issue. I have tried everything in these strings, and noting works. So for the record, Micrcosoft, look into this issue and fix it!
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Anonymous

2014-02-19T15:26:26+00:00

I have the same computer and also experienced the same problem up until last night. I downloaded a new driver from Dell for the laptop. See attached. I have not seen the thread stuck message so far. If I do I will repost with the issue for a continued search for a fix.
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