Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2016-09-13T22:58:08+00:00

    Hi,

    Does your motherboard have an on-board graphics card? If not, it might be the reason why you are receiving the error "thread_stuck_in_device_driver" because you said that you don't have a GPU.

    Let us know.

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  2. Anonymous
    2016-09-12T22:06:42+00:00

    Help me pls, i build a pc and i have this error thread_stuck_in_device_driver. I update all my pieces and it dosen't work

    config:

    cpu: a8 7600

    ram: 8 gb balistix

    motherboard: f2a68hm-h

    gpu: none

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  3. Anonymous
    2016-08-20T19:00:37+00:00

    For what it's worth, a neighbour of mine was getting these periodic crashes (BSoD + "Thread stuck in device driver" message). A couple of weeks ago he recalled being prompted to update his AMD display driver. The problem started soon after that. Random crashes several times a day. He recalled that the driver update didn't seem to finish properly, but he is not a techie so was unable to be more specific.

    My fix was surprisingly simple. I ran the Windows 10 troubleshooter which detected a problem and fixed it. The troubleshooter's messages are not informative so I can't say what it actually did. But after a reboot, the problem (BSoD + "thread stuck in device driver" message) has completely gone away.

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  4. Anonymous
    2016-05-30T11:58:43+00:00

    Hello gyus, i also have this problem in my desktop but it happens every time it wakes up from sleep mode.

    Does anyone have a solution for me?

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