Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2014-06-04T20:25:54+00:00

    I have had the same problem.

    I have updated all of my drivers and I still get the same results.

    My Dell laptop Inspiron has to reboot every time I try to boot up and

    ever since I installed Windows 8.1 my speed has drastically been reduced. I thought about

    doing a system restore back to windows 8, but other users say that doesn't work or

    that you cant do that. Does this seem to plague only Dell laptop users? If so maybe we should check with Dell??

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  2. Anonymous
    2014-06-01T20:47:06+00:00

    same here mate. windows 8 moved like a rocket.

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  3. Anonymous
    2014-05-12T12:03:36+00:00

    I have the same problem, and it s very unreliable laptop -15R . ((DELL - poor brand))

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  4. Anonymous
    2014-05-12T05:26:46+00:00

    Hello!

    I have found this new issue "Thread stuck in device driver". So I looked through all given points (Thank you for that), but I didnt find yellow mark. However, I found yellow mark on "SM Bus Controller".

    I clicked on properties and tried to update, but Windows said me this

    "The drivers for this device are not installed. (Code 28)

    There are no compatible drivers for this device.

    To find a driver for this device, click Update Driver."

    I am using Dell.

    I hope You will be able to tell me something.

    Beru Hime.

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