Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2014-11-11T15:38:48+00:00

    Definitely 8.1. I reset my Dell back to factory settings (Windows 8) and never had a problem since.

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  2. Anonymous
    2014-11-11T12:14:48+00:00

    Same with my Dell Inspiron 15;

    This happened to me in the past, along with a few other problems, I ended up giving it over to the manufacturer to repair, and because I had my warranty, it was free. Anyway, about 8ish months have passed with no hiccup, that being said, I didn't update to Windows 8.1, recently I did (not intentionally) and what do you know, the same problem happened again, the very next day when I started up my laptop. Lets face it, it's connected to Windows 8.1 it's some sort of bug I'm guessing. Windows really should get their act together.

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  3. Anonymous
    2014-11-10T15:11:59+00:00

    I self-taught myself on how to do things by googling the problem. I just googled "how to uninstall device manager" and found these instructions: http://msdn.microsoft.com/en-us/library/windows/hardware/ff553572(v=vs.85).aspx

    I then googled "Dell latest drivers" and found this link: http://www.dell.com/support/home/us/en/19/Products/?app=drivers

    If you don't know it, google it. You'll always find someone else with the same questions.

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  4. Anonymous
    2014-11-10T15:02:55+00:00

    U wil go to the dell website. Support then detect yor device. Then it will know what your device is and show the latest updates for your device u will go for adaptors 

    Download the amd driver then install it manually

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