Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2015-01-13T10:24:08+00:00

    After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

    Thanks, Jarred

    In order to get rid of THREAD_STUCK_IN_DEVICE_DRIVER, there's a thing that can help you do so. It helped me. But one thing first, your computer won't start so fast like it used to in Windows 8/8.1. I had been having this problem for over 8 months but then I found a solution. After applying that I'm not seeing that BSOD anymore. Here it is.

    1. Press Windows Key + W button to open up the Search charm to search settings.
    2. Write Power Setting in the box and click after it comes up.
    3. Click Choose what the power button does from left panel.
    4. Click Change settings that are currently unavailable. You may be prompted for password.
    5. Under Shutdown settings, uncheck Turn on fast startup (recommended).
    6. Click Save changes button.

    Do these things only if Updating drivers or what-else doesn't solve this problem in your computer.

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  3. Anonymous
    2015-01-03T03:47:22+00:00

    Why would you reply to a question with the response same?  I cant stand when people do that! We want the answer, we aren't getting an answer to the problem by you relating to it.

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  4. Anonymous
    2014-12-27T15:16:28+00:00

    I use Dell Inspiron 3537 with intel i7-4500U and Radeon 8850M.

    I also have this problem.

    I get the error message and then is restarts normally.

    I tried first the drivers from dell.com and then thouse automatically installed by windows 8.1, but I get the issue anyway.

    Is there a problem with dell products?

    P.S. In the device manager there is no device marked with yellow

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