To be expected in view of what I wrote in my last reply. The choice of character encoding has no bearing on the hyperlink problem.
Windows Live Mail can not copy hyperlinks from one e-mail to another.
Hey all.
Long story short, I am writing this for my mother who current runs a dog boarding business as well as various other e-mail accounts, ranging from fan clubs to personal ones. She has a draft e-mail saved which contains information and links she would COPY and PASTE into e-mails prior to sending them. Essentially, these are signatures. No matter which signature she copies and pastes, each one has at least one weblink.
As of yesterday, when copying and pasting that information, the link does not copy with the text. Instead of pasting the text as a hyperlink, like she has been able to, it simply shows the text without any clickable option.
I have double checked the options, Read all messages in plain text is unticked, as well as the Mail Sending Format and News Sending Formation both being set to HTML.
Can anyone help please?
Thank you.
Windows for home | Other | Email and communications
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
209 answers
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Anonymous
2013-11-29T11:01:14+00:00 -
Anonymous
2013-12-01T04:27:48+00:00 Hello Chris Rotsey,
Thanks for confirming that the issue still persists. We'll need additional details to determine the cause of the issue. Please provide the following:
- Sample .eml file of a message with hyper link that you have tried to copy to another email.
- Screenshot of the page where you pasted the hyperlink
Please post the information on the private message tab we have initiated for you.
The red link for the private message should be found above your post after you have signed in to this page. Only you and the moderators of this forum can access that private message tab so you need not to worry about your account’s security.
Here are the steps to get a .eml file:
- Open Windows Live Mail.
- Hover your mouse to the message list to click, drag and drop the sample email your desktop screen.
Please follow the instructions in this article: **Snipping tool**, to learn how you can capture a screenshot. Here are the steps to upload the files:
- On the private message tab, click Upload a File.
- Click Select.
- Navigate to where the file you want to upload is saved on your computer and click Submit.
Your
cooperation and prompt response will be highly appreciated. We’ll look forward to your reply.
Thank you.
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Anonymous
2013-12-01T12:06:40+00:00 Hello Chris Rotsey,
Thanks for confirming that the issue still persists. We'll need additional details to determine the cause of the issue. Please provide the following:
- Sample .eml file of a message with hyper link that you have tried to copy to another email.
- Screenshot of the page where you pasted the hyperlink
Please post the information on the private message tab we have initiated for you. The red link for the private message should be found above your post after you have signed in to this page. Only you and the moderators of this forum can access that private message tab so you need not to worry about your account’s security.
Here are the steps to get a .eml file:
- Open Windows Live Mail.
- Hover your mouse to the message list to click, drag and drop the sample email your desktop screen.
Please follow the instructions in this article: **Snipping tool**, to learn how you can capture a screenshot. Here are the steps to upload the files:
- On the private message tab, click Upload a File.
- Click Select.
- Navigate to where the file you want to upload is saved on your computer and click Submit.
Your cooperation and prompt response will be highly appreciated. We’ll look forward to your reply.
Thank you.
I have attempted to reply to this in the Private Message section. I couldn't find the Snipping Tool, just loads of references to it. Hopefully the files I attached to your private message will be sufficient.
Brgds
Chris
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Anonymous
2013-12-03T02:55:38+00:00 Yes, I just noticed this problem today, I use hyperlinks in the signatures of all outgoing emails as social media links. What a PIA. I forwarded mails to myself to test it out, with no links.
I was able to highlight the link which I have as the full URL, right click, copy it, and then mark it as a hyperlink, and it worked. If I didn't "copy it" first, it wouldn't display the URL in the hyperlink window, and I would have to manually enter it in. If I used copy first, the URL appeared in the link box, and then I could just click ok and the link would appear. So this worked as a temporary fix, but I sure don't feel like doing that on all my outgoing mail...
Following through with a test by forwarding the mail with manually entered links showed that the links were in place, but copying the entire set of links and pasting them again in the same email resulted in dead links, the original problem that started this thread. The links are not copying correctly.
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Anonymous
2013-12-03T08:23:02+00:00 You're dead right that this is a real pain. I use template Word docs with several embedded links which I cut and paste into Livemail. It is totally impractical to copy each link one at a time. What did Microsoft do to break a perfectly good system?????? More importantly - when will they put it right???