This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hey all.
Long story short, I am writing this for my mother who current runs a dog boarding business as well as various other e-mail accounts, ranging from fan clubs to personal ones. She has a draft e-mail saved which contains information and links she would COPY and PASTE into e-mails prior to sending them. Essentially, these are signatures. No matter which signature she copies and pastes, each one has at least one weblink.
As of yesterday, when copying and pasting that information, the link does not copy with the text. Instead of pasting the text as a hyperlink, like she has been able to, it simply shows the text without any clickable option.
I have double checked the options, Read all messages in plain text is unticked, as well as the Mail Sending Format and News Sending Formation both being set to HTML.
Can anyone help please?
Thank you.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Everyone,
Thank you for all your replies and we appreciate all the information that you've provided. I've already escalated this issue to our Support Escalation Engineer. We will update this thread once we have a resolution or information regarding this.
Regards.
Why has it taken you 6 months to become aware of this very irritating problem?
Why has it taken you 6 months to become aware of this very irritating problem?
It hasn't. She was quite aware of it on 21 November last, but chose to doubt that it existed.
Hear hear ! !
So true !
I am getting sick and tired of the meaningless, useless, and now what I now regard as insulting canned answers such as - - -
"Thank you for all your replies and we appreciate all the information that you've provided. I've already escalated this issue to our Support Escalation Engineer. We will update this thread once we have a resolution or information regarding this".
I have yet to see an update or resolution.
I apologize for my negativity, but Apple is looking better all the time.
Microsoft - please please open your eyes to what is going on.
This is only one of many issues driving what used to be loyal followers insane.
Seriously,
Tom
Why has it taken you 6 months to become aware of this very irritating problem?
It hasn't. She was quite aware of it on 21 November last, but chose to doubt that it existed.
What about all the other people who have experienced the same problem and taken the touble to find the thread? What sort of technician is she? It takes less than one minute to test and prove that the problem is real. Is Helene really the best that Microsoft can hire?
