Windows Live Mail can not copy hyperlinks from one e-mail to another.

Anonymous
2013-11-20T10:57:38+00:00

Hey all.

Long story short, I am writing this for my mother who current runs a dog boarding business as well as various other e-mail accounts, ranging from fan clubs to personal ones. She has a draft e-mail saved which contains information and links she would COPY and PASTE into e-mails prior to sending them. Essentially, these are signatures. No matter which signature she copies and pastes, each one has at least one weblink.

As of yesterday, when copying and pasting that information, the link does not copy with the text. Instead of pasting the text as a hyperlink, like she has been able to, it simply shows the text without any clickable option.

I have double checked the options, Read all messages in plain text is unticked, as well as the Mail Sending Format and News Sending Formation both being set to HTML.

Can anyone help please?

Thank you.

Windows for home | Other | Email and communications

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  1. Anonymous
    2014-11-13T21:30:15+00:00

    "So long as you proceed with caution, there's no risk involved."

    And therein lies the rub. No one I showed this instruction thread to felt the the instructions were  sufficiently clear to proceed with caution. On the contrary, they all cautioned me to not proceed and further warned that going back to a restore point it no assurance you will actually get back to square one.

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  2. Anonymous
    2014-11-13T09:47:03+00:00

    I've had bad experiences with Registry Cleaning s/w

    That's not surprising. There is no way that third-party software can manage the registry better that Windows itself. Registry cleaning is an evil multi-million dollar industry that preys on the unwary and the unwitting.

    [I] believe its just too risky for non-professionals to change the Registry. 

    That is a different matter altogether. The registry is just a file, a big database, and Windows provides a simple user interface to enable editing. Every time you change an option in Windows Live Mail, you are making a change in the registry - you're just using a different interface. So long as you proceed with caution, there's no risk involved.

    The answer is for Microsoft to ... honour its commitment ... to fix the problem.

    I can't see that Microsoft has ever committed to fixing this problem. As Hoge points out, the browser emulation mode should probably be reset each time there is an upgrade to Internet Explorer. There could be for example a little Fixit distributed via a KB article that affected users can run if they want.

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  3. Anonymous
    2014-11-13T02:14:07+00:00

    Well thanks. That's been my take on it to. I got hit with malware over the week end (Arcado) and contacted Costco Concierge Services (terrific bunch of people!)  and they cleaned it up. They are forbidden to mess with a registry (for all the risks we fear) but they (several old timers there) did, at my pleading, look at at this thread and they too felt the directions so unclear they would not dare even try to tell me how to follow them. So unless someone can provide clean, clear, tested, step by step, direction, in one place I think I'll follow sage advice to never mess with the registry.

    But unlike Firedog's claim, if anything went wrong, they said it's not necessarily true that reverting to the prior restore point will get us back where we started from and they warned one should also do a registry back up and rely on that if the restore did not work.  So yes, it's very risky business and unless one knows what they are doing and has clear set by step instructions they should not even try it.   Too tricky  even for them and that's why company policy forbids them to offer any support at all when it comes to the registry.

    So Microsoft has left us up the infamous creek without the proverbial paddle and that does not say very much for their integrity does it.

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  4. Anonymous
    2014-11-12T23:45:28+00:00

    Personally, I would never mess with the Registry.  I've had bad experiences with Registry Cleaning s/w and believe its just too risky for non-professionals to change the Registry.  The answer is for Microsoft to face up to its responsibility and honour its commitment, made some months ago now, to fix the problem.  Hpe we don't all die before they get round to it......

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  5. Anonymous
    2014-11-12T22:20:21+00:00

    Well now you have us  all confused. I've had three people take a look and they too are confused by your directions, "What does he mean by ADD this to your registry?"

    In any event I wound up with to new icons on the desk top. One a .ini file that opens in note pad and states

    [.ShellClassInfo]

    LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21769

    IconResource=%SystemRoot%\system32\imageres.dll,-183

    I though this was what you wanted me to add to the registry.

    The other is hoge.reg which launches a program. I do not know if the first was from you and nor do we know what to do with the second hodge.reg.

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