Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

Was this answer helpful?

100+ people found this answer helpful.
0 comments

146 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2015-01-30T18:56:19+00:00

    Hello everyone hope you are all well.

    I have this same problem,Nokia Lumia 520.Unable to find a bootable option.Is here any way to fix this problem if the recovery software does not work?Thanks for any help.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-01-31T09:37:53+00:00

    I have submitted my lumia 520 to nokia care centre,paid INR 1000 in advance,the total expense for repairing is INR 2999/-+Taxes applicable. They sent my phone to Nokia cause I had the same issue where Lumia Software Recovery Tool was not working out well for me.Hope my phone gets repaired soon otherwise I'm going to knock the doors of Consumer court and ask Nokia for a legal compensation as a settlement or a brand new handset against that faulty old handset.

    Was this answer helpful?

    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more