Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  1. Anonymous
    2014-12-29T17:59:13+00:00

    Phone has the ERROR: Unable to find a bootable option. Press any key to shut down.

    Tried everything on this page and I mean all, even down to re-installing the recovery software and making sure the program did not leave any traces on uninstall in registry.

    This problem is like a bois issue and the error line says it all as with the problem pressing any key will not reset it whilst in this error situation because any key will shut down not reset it.

    Software Recovery tool can recognize the phone and the software it needs but once downloads gives this error on trying to install (attached) seems a glitch with the recovery tool if you ask me.

    phonenotsupported.png

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  2. Anonymous
    2015-01-02T13:40:15+00:00

    Me too facing same prblm help plz

    Lumia 620

    India

    15 months of use

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  3. Anonymous
    2015-01-19T17:14:43+00:00

    Hello! Today my phone had the same issue and Nokia Care told me the "ESTIMATED"cost of INR 1370..I want to know whether its the appropriate price or not,Its not economical at all and my phone needs to be repaired by a technician now.You guys just need to recover the system and Install the latest OS update on the phone,does that cost you that much? I don't think so.Thank you!

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  4. Anonymous
    2015-01-28T13:09:15+00:00

    i had buyed nokia lumia 520 mobile last year,now after out of warranty my handset got repair,i had given to nokia customer service center,they had taken my handset after 20 days they saying there is RAM Problem( Error: Unable to find bootable option. Press any key to shut down) . service center is saying we cant repair it . what can i do buying a such **bleep** company phone...they r saying we cant do anything u can through the set where every u want.....u think this is company that manufactured company cannot repair the product...pouring thousands of rupees and buying this type of company phone is correct ..i hope u understand my fellings can u people suggest me with legal issues.. are any solutions...

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