Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  1. Anonymous
    2014-12-02T15:25:24+00:00

    Hi!

    Same problem. Phone was just charging through the night; when I woke up, error message.

    Tries the software recovery tool; it downloaded the 520 software and then said the phone was not supported...

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  2. Anonymous
    2014-12-08T14:27:00+00:00

    Error: unable to finde bootalble option. what a **bleep** happen on my Nokia lumia 520? how can i fix it?

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  3. Anonymous
    2014-12-09T14:55:58+00:00

    Hi tuni31

    Welcome to the Microsoft Mobile Community.

    Have you tried un-installing and then re-installing the Lumia Software recovery Tool per 's advice, or reset the phone per 's suggestion? If the issue still persists, we suggest reaching out to our Care Points for an assessment. See: Local support.

    **Note:**Sending the phone for repair will delete everything.

    Hope to hear from you the soonest.


    Hi ilirranxha,

    Have you tried all the workaround given previously? In case you've missed it, you can check: My phone does not work or respond as expected.

    **Note:**The link is intended for the US. Outside this country? Visit your local support page via: Local support.

    We look forward to your reply. BTW, welcome to the Microsoft Mobile Community.

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  4. Anonymous
    2014-12-26T12:35:09+00:00

    same problem....LUMIA software recovery Tool dont work

    what else i can do?

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