Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  1. Anonymous
    2014-11-15T12:10:49+00:00

    not working bro thanks..

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  2. Anonymous
    2014-11-17T17:29:41+00:00

    Good day, faridmuhandisa. To verify, you tried the fixes provided in this link: Nokia Lumia 520 - Troubleshooter, is that correct? If so, it would be best to have your phone checked by a Nokia Care Point technician to identify what's the real cause of the issue and needed action be taken the soonest. This can also help us prevent further unforeseen damage on your phone. Make sure to create a backup of your files to avoid data loss. To do that, go to Settings> backup. Note that charges may apply if there's any physical and/or liquid damage on your phone as it is not covered by the limited warranty. Check for your local support page at http://www.microsoft.com/en/mobile/support/locations/ to locate an NCP in your area. All the best!

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  3. Anonymous
    2014-11-27T13:37:27+00:00

    same

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  4. Anonymous
    2014-12-01T13:21:57+00:00

    Good day, faridmuhandisa. Did you check the link we provided for the fixes you can try or you visited a care center as we suggested? We need to know what exactly you did for us to give you the most appropriate next option for your case. We hope to hear from you soon.

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