Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  2. Anonymous
    2018-03-17T10:27:05+00:00

    Hello

    I sent my phone back to Microsoft as it was still in warranty and they repaired and sent it back to me very promptly.

    When I received it, the software looked a little different, but everything works very well and it does all the same things as before, so I am pleased with the repair. I have not had any problems with it since.

    Alison Mclean.

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  3. Anonymous
    2018-03-17T20:56:44+00:00

    thank you but my phone is not work

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  4. Anonymous
    2018-03-17T21:23:39+00:00

    the problem is the emmc/nand memory chip, the state is READ ONLY, you can't repair this.

    there are some other phones with same problem, memory are in same condition, read only state, one solution apear.

    i don't think microsoft will release tool to repair this. need emmc low level acces so the tool will open eyes to hackers.

    i connect 3 phones to jtag interface, report read only, and i can't write with low level tool memory.

    memory nand/emmc/sd card are prone to errors and have limited write number access. i see some models of every major company that have some sort of problems with flash chips. 

    good luck, buy another phone....

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