Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  1. Anonymous
    2014-07-21T07:06:28+00:00

    Bro me too having the same problem plz help me anyone :( :smileysad: ❓

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  2. Anonymous
    2014-07-27T13:49:12+00:00

    Hi, itsmenavy.

    Welcome to the Nokia Supporrt Discussions!

    What are you doing on the phone prior to getting this error message? Did you try any fixes? If yes, what are they? If no, see this: http://www.nokia.com/us-en/support/product/lumia520/troubleshooter/?categories=Other,Unresponsive&topic=FA141447&showRepair=&showContact=&topic2=FA140265&topic3=FA142987#topic3. Note that the link is intended for US region. In case you're from a different one, go here: http://www.nokia.com/global/support/locations/

    Let us know how it will go. All the best! :smileywink:

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  4. Anonymous
    2014-07-31T17:00:49+00:00

    I have the same problem and the nokia software recovery doesnt work on it (device not supported), even though it made me wait two hours because it downloaded a lot of stuff it wasnt then able to install

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