Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  1. Anonymous
    2015-05-08T11:57:07+00:00

    Hello, I have the same trouble : "unable to find bootable option...". The recovery tools desn't work as for everyone.

    Wy understanding is that it is a hardware problem : RAM memory, flash???

    Is there any totorial or any information for understanding where the hardware problem is and how to fix it by myself?

    Thanks

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  2. Anonymous
    2015-05-11T20:38:06+00:00

    Any moderator, Nokia/Microsoft expert for this question?

    Do I must understand that this product has a 12 month lifetime and no support?

    Thanks for your help

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  3. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2015-05-12T08:32:09+00:00

    Support in this community does not include discussion of DIY repairs. The only thing I can recommend is taking the handset to an authorised Nokia Care facility to have it checked and repaired. Repair support is available after 12 months (if that is the length of the warranty in your region), it's just no longer free unfortunately - same as with any other equipment from any manufacturer.

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  4. Anonymous
    2015-05-12T21:53:32+00:00

    Then you are helpless on this thread

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