Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  1. Anonymous
    2014-09-05T19:52:22+00:00

    Hi sainaveendavu,

    You're referring to the Nokia Software Recovery Tool when you say 'nokia software retail tool', right? Have you also tried doing the resetting sequence shown in the link provided by ? In case you missed it, see the attachment below:

    Note that this step will wipe out all personal data in your phone. 

    If using the recovery tool and resetting the phone didn't work, best to have your Nokia Lumia 520 evaluated at the Nokia Care Point. You can refer to this link for the Nokia Global Support Page: http://www.nokia.com/global/wayfinder/.

    Let us know if you still need our assistance.

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  4. Anonymous
    2014-08-29T18:59:48+00:00

    hi !

    I am using 520 lumia for past 1year 

    suddenly it says unable to find bootablepress any key . Then onwards it is not working . it only shows black screen it does not start up or responding. i tried pressing lock button and volume down but it doesn't working 

    i also connected to pc and tried nokia software retail tool . but it doesno doing anything .

    plz any one fix this problem !!

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