Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  2. Anonymous
    2015-03-18T16:02:08+00:00

    Well i am facing the same issue Now trying the nokia software for retail app to fix this problem ..it detected my phone and under downloading but the last post by a user is woorying me that it may give a erroe in installation. I hope it doesnt give any error and will share my experience if it worked out.

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  3. Anonymous
    2015-03-11T05:47:25+00:00

    my lumia encountered with same problem last week.tried to solve using windows phone recovery tool...

    all it did was detect my phone, download 1.5 GB of data and say something went wrong...ie i downloaded the data and the software couldnot reinstall the OS... thats a nice app and a very nice phone , Microsoft !

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  4. Anonymous
    2015-02-17T23:00:28+00:00

    Hi, ali146.

    You may try using the Windows Phone Recovery Tool. This may fix issues you are experiencing with your phone. See this link for more info: http://www.microsoft.com/en-ph/mobile/support/faq/?action=singleTopic&topic=FA142987. We'll wait for your reply.

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