Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  1. Anonymous
    2018-03-17T10:27:05+00:00

    Hello

    I sent my phone back to Microsoft as it was still in warranty and they repaired and sent it back to me very promptly.

    When I received it, the software looked a little different, but everything works very well and it does all the same things as before, so I am pleased with the repair. I have not had any problems with it since.

    Alison Mclean.

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  3. Anonymous
    2017-07-01T04:27:01+00:00

    Step by step

    1)First you should take off SD card and sim from phone

    1. remove battery then put it again

    3)hold down power off button until it vibrates then release it

    1. hold down vol Down button until you see exclamation marks
    2. then do the following as fast as you do

    a) press Vol Up then vol Down then Power Off then Vol Down

    1. if its not working repeat the steps from 1) to 5 a)
    2. then you see spining wheel on screen (means successful)

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