Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

146 additional answers

Sort by: Newest
  1. Anonymous
    2015-09-29T23:07:29+00:00

    Hello,

    One of my friends is currently having the same issue. I will be attempting to repair the problem this coming up weekend. From what I have gathered from reading this entire thread is that if you attempted the reset procedure and the windows phone recovery tool (which are both listed in previous pages of this thread) but are still unable to get your phone to work the problem is with the hardware. You can take your phone into a repair facility but after parts and labor it will most likely cost more than the phone is worth. You may also attempt to repair it yourself but that means tearing it apart and replacing the component that went bad, in this case it means possibly replacing the motherboard. I'm sure there is plenty of DIY videos available through youtube on this repair as it seems like it was a known issue. I'm also certain you can find a motherboard through ebay that will suffice. I will look more into this through my own journey of figuring out how to repair this black screen of death, "Error: unable to find a bootable option. press any key to shut down". I will follow up with my findings.

    So I looked a bit more into this and it turns out you can get a replacement motherboard through ebay for $17.95 (US Dollars) and unless you have the At&t network as your service provider you will have to unlock it to be able to use it with other providers. I was able to find an unlock company online that I have used before that is willing to provide an unlock code for $8.95 (US Dollars). There is a video on youtube that shows you how to remove the motherboard in 40 seconds along with another video that does a complete tear down of the phone in about 19 minutes. So the entire repair should only cost a total of $26.90 (US Dollars) and a few minutes of your time. Keep in mind that you can also currently find the Nokia Lumia 520 on ebay in working condition already unlocked for $49.99 (US Dollars) so is it worth to even bother repairing it? For me it is but thats because I have repaired phones in the past and know what I will be getting into.

    P.s. You can't break what is already broken! ;)

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-09-29T23:07:10+00:00

    Hello,

    One of my friends is currently having the same issue. I will be attempting to repair the problem this coming up weekend. From what I have gathered from reading this entire thread is that if you attempted the reset procedure and the windows phone recovery tool (which are both listed in previous pages of this thread) but are still unable to get your phone to work the problem is with the hardware. You can take your phone into a repair facility but after parts and labor it will most likely cost more than the phone is worth. You may also attempt to repair it yourself but that means tearing it apart and replacing the component that went bad, in this case it means possibly replacing the motherboard. I'm sure there is plenty of DIY videos available through youtube on this repair as it seems like it was a known issue. I'm also certain you can find a motherboard through ebay that will suffice. I will look more into this through my own journey of figuring out how to repair this black screen of death, "Error: unable to find a bootable option. press any key to shut down". I will follow up with my findings.

    So I looked a bit more into this and it turns out you can get a replacement motherboard through ebay for $17.95 (US Dollars) and unless you have the At&t network as your service provider you will have to unlock it to be able to use it with other providers. I was able to find an unlock company online that I have used before that is willing to provide an unlock code for $8.95 (US Dollars). There is a video on youtube that shows you how to remove the motherboard in 40 seconds along with another video that does a complete tear down of the phone in about 19 minutes. So the entire repair should only cost a total of $26.90 (US Dollars) and a few minutes of your time. Keep in mind that you can also currently find the Nokia Lumia 520 on ebay in working condition already unlocked for $49.99 (US Dollars) so is it worth to even bother repairing it? For me it is but thats because I have repaired phones in the past and know what I will be getting into.

    P.s. You can't break what is already broken! ;)

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-09-26T19:04:12+00:00

    i want to no how should i fix the problem that i have no because just now that i finish the update and insalt it next i see error unable to to fined a bootable.press any key to shut down

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-09-26T16:40:39+00:00

    same problem

    Was this answer helpful?

    0 comments No comments