Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  1. Anonymous
    2015-11-06T12:09:03+00:00

    Hi there,

    I had been using Facebook. Afterwards, I shut the phone down and went to sleep. When I woke up, I turned on the phone and it displayed the message. I had previously updated my phone's software using the Nokia Software Updater for Retail v4.3.2. I first tried to use it, but my phone could not be recognized. I then downloaded the Windows Recovery Tool, but my phone hasn't been recognized. I've tried a soft reset, but then the Nokia logo froze onto the screen. What could be the problem, and how do I fix it?

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  2. Anonymous
    2015-11-03T00:38:24+00:00

    yes. i have tried taking out the battery and connecting it to the pc.......

    still doesnt work

    thx

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  3. Anonymous
    2015-10-29T17:10:31+00:00

    i did all those things, but they doesn't work. The guy who is in the care center said that it was a hardware problem. is it?

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  4. Anonymous
    2015-10-29T15:17:34+00:00

    ...and prepare to pay more for the repair than a new phone.

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