Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  1. Anonymous
    2015-11-19T01:12:52+00:00

    All Lumias are supposed to be supported, but the 520 and 521 are not listed under Device Selection.

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  2. Anonymous
    2015-11-10T10:09:35+00:00

    go to Nokia care. if ur luck is good ur mobile will get repaired,... otherwise u have to bye new mobile.. it indicate motherboard falure as said by  Microsoft experts..  it is common problem in Nokia 520.. i am also a sufferer like u.

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  3. Anonymous
    2015-11-09T04:47:18+00:00

    My Nokia Lumia 520 unexpectadly shut down and black screen show this  Error: Unable to find bootable option. Press any key to shut down.

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  4. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2015-11-06T12:43:28+00:00

    This error message usually indicates a motherboard failure, so take it to Nokia Care to have it checked and prepare yourself mentally for the purchase of a new phone, as the repair cost is generally prohibitive.

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