Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  1. Anonymous
    2015-07-25T10:07:46+00:00

    Paramour2015

    My Nokia Lumia 520 is 24 month old phone so care charge me...

    So any other option to solve this problem... because Lumia software recovery tool(5.0.8.) and Windows Phone Recovery Tool(2.1.1.) not capable to solve this problem at present.... So  I have to wait to NOKIA/WINDOWS 

    should take any possitive step or purchase other phone....

                                                                                 Thanks....

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  2. Anonymous
    2015-07-24T00:38:47+00:00

    I always have customers coming in with this issue but I already tried everything possible its a board issue for sure

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  3. Anonymous
    2015-07-22T14:11:50+00:00

    I had the same issue with a 620.

    this helped: http://go.microsoft.com/fwlink/?LinkID=525568

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  4. Anonymous
    2015-07-15T01:35:42+00:00

    hola que tal! yo tengo El Mismo incomveniente y me he dirijido al punto Nokia Care más cercano y me han dicho que es un problema que es ocasionado desde que el equipo sale de fábrica en una de sus memorias y que no tiene solución. Yo lo he comprado hace un año y medio y obviamente aunque la garantía está prescripta, es un problema ocasionado al equipo desde Nokia y pienso que me tienen que retribuir mi confianza hacia la marca con un nuevo equipo.La falla informada es que no bootea. Y el service oficial es en la ciudad de Mar del Plata, provincia de Buenos Aires Argentina. El nombre del service oficial técnico es: SERVICEL ******@servicel.com con domicilio en la calle Belgrano 2545 de la misma ciudad.Cp.7600

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