Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  1. Anonymous
    2015-06-30T05:04:58+00:00

    Hi e17_

    This happen when your mobile motherboard got the problem. 

    I this case you must contacts nearest Nokia care to solve this issue.

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  2. Anonymous
    2015-06-30T04:23:25+00:00

    Very passive aggressive as opposed to being helpful. I too have the same problem and have read the whole thread many times, multiple threads from other sites also to no avail. Lets try not to make people who are scared of technology too scared to ask for help (Like myself)

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  3. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2015-06-08T08:15:43+00:00

    In general good avice is to actually read the thread where you considering to post your query. In this case you would have probably seen at least two, if not more, replies to your question. This error message unfortunately almost certainly indicates a motherboard failure, for which the only solution is a replacement by an authorised repair service. If your handset is out of warranty, this could cost more than the price of new one. As the 520 is not a current model you might be very close to the end of your warranty, I would suggest you do not waste any time waiting for alternative solutions, because there aren't any, and try and get it fixed asap.

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  4. Anonymous
    2015-06-08T05:16:17+00:00

    hi ,

    I m antony. I was using watsapp and my phone hung as i switched it on again a black screen with msg showing unable to find bootable option shows up.I tried troubleshooting using nokia software updater but after i connect my phone with USB to the pc nothing happens,my phone is not detected.I m not able to rectify the problem.kindly suggest a remedy

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