Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

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  1. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2015-02-13T13:34:52+00:00

    Presumably your handset's warranty has expired ? It is quite possible that your handset is beyond economical repair, i.e. it will cost more to repair it than buying a new phone. If your warranty was in place they would have had to provide a replacement handset. If you are out of warranty I guess you are better off getting another handset.

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  2. Anonymous
    2015-01-31T09:37:53+00:00

    I have submitted my lumia 520 to nokia care centre,paid INR 1000 in advance,the total expense for repairing is INR 2999/-+Taxes applicable. They sent my phone to Nokia cause I had the same issue where Lumia Software Recovery Tool was not working out well for me.Hope my phone gets repaired soon otherwise I'm going to knock the doors of Consumer court and ask Nokia for a legal compensation as a settlement or a brand new handset against that faulty old handset.

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  3. Anonymous
    2015-01-30T18:56:19+00:00

    Hello everyone hope you are all well.

    I have this same problem,Nokia Lumia 520.Unable to find a bootable option.Is here any way to fix this problem if the recovery software does not work?Thanks for any help.

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  4. Anonymous
    2015-01-28T13:09:15+00:00

    i had buyed nokia lumia 520 mobile last year,now after out of warranty my handset got repair,i had given to nokia customer service center,they had taken my handset after 20 days they saying there is RAM Problem( Error: Unable to find bootable option. Press any key to shut down) . service center is saying we cant repair it . what can i do buying a such **bleep** company phone...they r saying we cant do anything u can through the set where every u want.....u think this is company that manufactured company cannot repair the product...pouring thousands of rupees and buying this type of company phone is correct ..i hope u understand my fellings can u people suggest me with legal issues.. are any solutions...

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