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I am experiencing a similar problem. I have an HP desktop and a Xerox Phaser 6300. After the upgrade to Windows 8.1, my apps cannot find any installed printers. The Xerox shows up in the device list, but I cannot use it, even to print a test page. I have downloaded the new driver, and tried to re-install, but when I try to open the Add Printer function, I get the following error message: "Windows can't open Add Printer. There are no more endpoints available from the endpoint mapper." I contacted Microsoft via phone, and the rep told me i needed to go back to Windows 8. HP tells me that if I do that, I will lose all my data and installed programs, including Microsoft Office. I do not want to go through all that again, the computer is only a few months old. Please help!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Open services.msc
Scroll down to Print Spooler and double click on it
Click on Dependencies tab
Check what dependencies the print spooler has, if any
you may need to click "+" on those dependencies to see more dependencies
Go back to the Services list
On each of the spooler dependencies, double click on it
Make sure it is set to Automatic in the Startup Type drop down menu
Now click on Start to start the service
Click OK
Yep. Same thing happened to me.
Upgraded to W8.1 and now the usb linked Canon isenys MF8360 CDN printer is unrecognised. Error message 'Windows cannot connect to printer. There are no more endpoints available from the endpoint maker'
Have contacted Canon and reloaded the drivers and rebooted. Nothing has changed.
To fair printing has been problematic ever since I received Windows 8. Its now non-functional.
Not impressed at all with Windows 8 and considering switching to other software. Microsoft don't appear to have adequately tested it or be bothered about the inconvenience they have caused.
Have either of you tried the solutions listed on the thread?
@pc one,
Would you reply back with answers to my questions?
Disable and re-enable all the Universal Serial Bus controllers (USB) controllers.
The USB controllers represent the USB ports in Device Manager.
To disable and re-enable the USB controllers, follow these steps:
a) Open Device Manager.
b) Expand Universal Serial Bus controllers.
c) Note: You might have to scroll down the list to find this item.
d) Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
e) Repeat the above step for each USB controller that is listed under Universal Serial Bus controllers.
f) Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and
g) Reinstall all the USB controllers that you uninstalled.
Yep. Same thing happened to me.
Upgraded to W8.1 and now the usb linked Canon isenys MF8360 CDN printer is unrecognised. Error message 'Windows cannot connect to printer. There are no more endpoints available from the endpoint maker'
Have contacted Canon and reloaded the drivers and rebooted. Nothing has changed.
To fair printing has been problematic ever since I received Windows 8. Its now non-functional.
Not impressed at all with Windows 8 and considering switching to other software. Microsoft don't appear to have adequately tested it or be bothered about the inconvenience they have caused.
What is the error you are experiencing?
What is the make model of the printer?
I am experiencing a similar problem. I have an HP desktop and a Xerox Phaser 6300. After the upgrade to Windows 8.1, my apps cannot find any installed printers. The Xerox shows up in the device list, but I cannot use it, even to print a test page. I have downloaded the new driver, and tried to re-install, but when I try to open the Add Printer function, I get the following error message: "Windows can't open Add Printer. There are no more endpoints available from the endpoint mapper." I contacted Microsoft via phone, and the rep told me i needed to go back to Windows 8. HP tells me that if I do that, I will lose all my data and installed programs, including Microsoft Office. I do not want to go through all that again, the computer is only a few months old. Please help!
I'm also down and can't print. When is this going to be fixed?
