Errors 0xC1900101 0x2000C while updating from 8 to 8.1 on Win-Store

Anonymous
2013-10-18T15:43:19+00:00

Hi,

I downloaded the update 8.1, tried to install but not succeed. Always after restart, about 7% or more it shut down and rolled back to Win 8. Error codes are 0xC1900101 and 0x2000C. I saw on some forums that it was because the hard disk is encrypted, so I deactivated BitLocker but always the same errors. That is very frustrated. Hat someone the same issue? Any ideas to solve this problem?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-12-06T22:45:30+00:00

    Update to Windows 8.1 - from Toshiba

    http://www.toshiba.com/us/windows8-1-update

    Solution here was reset back to factory settings

    http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=74158

    These need to uninstalled prior to updating

    Component List

    • Genesys Logic card reader
    • Intel PROSet
    • Intel Wireless Display
    • Realtek Audio driver
    • TOSHIBA PC Health Monitor
    • Realtek WLAN Driver
    • Realtek Bluetooth Filter Driver Package

    http://www.toshiba.eu/innovation/generic/windows8_1-upgrade-stepbystep/

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  2. Anonymous
    2013-12-14T22:51:01+00:00

    I have looked at the two upgrade sites and uninstalled the programs before trying to update the first time. If factory reset is the only option, then I would rather just stay on normal 8. I did notice a wlan error in the log every time my computer reboots. I don't think that is the problem since my computer normally boots fine.

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  3. Anonymous
    2013-12-16T17:52:00+00:00

    Repost a new Question in the Web & Networking forum.  Note the wlan error - ask for determination in issue with installation.

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  4. Anonymous
    2013-12-16T22:49:42+00:00

    Thanks for all of your help. I am not noticing any issues caused by the wlan thing so I won't bother making a thread for it.

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  5. Anonymous
    2013-12-17T00:09:12+00:00

    You're welcome.

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