Errors 0xC1900101 0x2000C while updating from 8 to 8.1 on Win-Store

Anonymous
2013-10-18T15:43:19+00:00

Hi,

I downloaded the update 8.1, tried to install but not succeed. Always after restart, about 7% or more it shut down and rolled back to Win 8. Error codes are 0xC1900101 and 0x2000C. I saw on some forums that it was because the hard disk is encrypted, so I deactivated BitLocker but always the same errors. That is very frustrated. Hat someone the same issue? Any ideas to solve this problem?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

46 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2013-11-05T23:30:24+00:00

    I saw nothing about a thermal shutdown but I did see "The server {03E64E17-B220-4052-9B9B-155F9CB8E016} did not register with DCOM within the required timeout." I checked and this would have happened at the time my computer crashed. What does it mean?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-11-05T00:58:16+00:00

    What errors are showing in Event Viewer that relate to the issue?  Do you see the following?

    THERMAL SHUTDOWN\

    If yes, put the system in a cool place and allow it time to cool down.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-11-04T22:30:04+00:00

    Same with me. I have my laptop fully charged and plugged in when this happens. I will try to post a video of it happening.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-11-04T20:44:01+00:00

    Have you tried using the links here?

    http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only

    Click on the control panel

    click on action center

    click on troubleshooting

    under the system and security click on "fix problems with windows update"

    when it doesn't find anything click on try troubleshooting as an administrator

    When finished, retry Windows 8.1 installation

    Was this answer helpful?

    0 comments
  5. Anonymous
    2013-11-04T12:56:29+00:00

    Sounds feasible, except for the fact that my laptop is fully charged and it was off no more than a minute before I turned it back on. My laptop stays fully charged, I do not run the battery down.

    Was this answer helpful?

    0 comments