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Hi,
I downloaded the update 8.1, tried to install but not succeed. Always after restart, about 7% or more it shut down and rolled back to Win 8. Error codes are 0xC1900101 and 0x2000C. I saw on some forums that it was because the hard disk is encrypted, so I deactivated BitLocker but always the same errors. That is very frustrated. Hat someone the same issue? Any ideas to solve this problem?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I almost solved the problem! I decided to update my synaptics touch pad driver yesterday. I remember it from the Toshiba Website but it always gave me a failed to install error. A little research later and I got the driver installed. I tested the update and have the 20017 error and I believe Microsoft is working on a fix for it.
You're welcome.
Thanks for all of your help. I am not noticing any issues caused by the wlan thing so I won't bother making a thread for it.
Repost a new Question in the Web & Networking forum. Note the wlan error - ask for determination in issue with installation.
I have looked at the two upgrade sites and uninstalled the programs before trying to update the first time. If factory reset is the only option, then I would rather just stay on normal 8. I did notice a wlan error in the log every time my computer reboots. I don't think that is the problem since my computer normally boots fine.
