Windows update KB2919355 fails to install - Error code 800F0922

Anonymous
2014-04-10T01:57:34+00:00

Windows 8.1 Update for x64-based Systems (KB2919355)

Installation status: Failed

Error details: Code 800F0922

System got to 89% then said it couldn't complete the updates and that it would back out the updates.  15 minutes later, I'm back where I started.

Is it possible windows defender or other virus scanner blocked this update?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-04-12T21:04:15+00:00

    PROBLEM RESOLVED - KB2919355 successfully installed.

    Users with 800F0922 error only: Check free space in System reserved partition...

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  2. Anonymous
    2014-04-12T20:51:32+00:00

    I have run SFC Scannow and have no integrity problems.  Have run Windows update troubleshooting with success.   Have disabled all virus and malware programs.  The download takes forever, then begins install , then I get error code 80073712.  I have never had problems with Windows Update.  I have to assume there is an issue with KB2919355.  The is a critical update with security fixes.  Is my laptop at risk if this update is not installed???

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  3. Anonymous
    2014-04-12T20:03:23+00:00

    I downloaded and installed "MiniTool^®^ Partition Wizard Home Edition 8.1.1" (freeware) and successfully increased size of "System reserved partition" to 952 MB (reduction of main Windows partition was necessary). I have now 601 MB of free space in "System reserved partition" and will attempt to install KB2919355 again...

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  4. Anonymous
    2014-04-12T18:04:16+00:00

    I repeated installation with AV uninstalled (problems with recovery and errors in CBS.log). Same error 800F0922. I searched CBS log and probably discovered issue: My "System reserved partition" is full (only 3.41 MB free space from 346 MB). In CBS.log are many messages like:

    2014-04-12 16:45:05, Info                  CSI    00000481 Begin executing advanced installer phase 38 (0x00000026) index 955 (0x00000000000003bb) (sequence 994)

        Old component: [ml:372{186},l:370{185}]"Microsoft-Windows-BootEnvironment-Core-BootManager-PCAT.Resources, Culture=es-ES, Version=6.3.9600.16384, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=x86, versionScope=NonSxS"

        New component: [ml:372{186},l:370{185}]"Microsoft-Windows-BootEnvironment-Core-BootManager-PCAT.Resources, Culture=es-ES, Version=6.3.9600.17031, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=x86, versionScope=NonSxS"

        Install mode: install

        Installer ID: {c5f0e9d7-e844-4507-89e4-701b5a747221}

        Installer name: [34]"CSI Boot File Servicing (BFSVC) AI"

    2014-04-12 16:45:05, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 81.

    2014-04-12 16:45:05, Info                  CBS    Winlogon: TiCoreOnCreateSession has been called

    2014-04-12 16:45:37, Error                 CSI 00000482@2014/4/12:14:45:37.317 (F) base\wcp\plugins\bfsvc\bfsvc.cpp(218): Error HRESULT_FROM_WIN32(ERROR_DISK_FULL) originated in function Windows::WCP::Bfsvc::BasicInstaller::Install expression: HRESULT_FROM_WIN32(GetLastError())

    [gle=0x80004005]

    2014-04-12 16:45:37, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.

    2014-04-12 16:45:37, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140412143536.log to WER report.

    2014-04-12 16:45:37, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140411211330.cab to WER report.

    2014-04-12 16:45:37, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140411202448.cab to WER report.

    2014-04-12 16:45:37, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140411170514.cab to WER report.

    2014-04-12 16:45:37, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140411144820.cab to WER report.

    2014-04-12 16:45:37, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]

    2014-04-12 16:45:37, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2014-04-12 16:45:37, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2014-04-12 16:45:37, Info                  CBS    Startup: Changing logon timeout to a static timeout: 10800000

    2014-04-12 16:45:43, Info                  CSI    00000483 Performing 1 operations; 1 are not lock/unlock and follow:

      (0)  LockComponentPath (10): flags: 0 comp: {l:16 b:e5f9dce15d56cf01f10200000c041804} pathid: {l:16 b:e5f9dce15d56cf01f20200000c041804} path: [l:234{117}]"\SystemRoot\WinSxS\x86_microsoft.windows.s..ation.badcomponents_31bf3856ad364e35_6.3.9600.16384_none_cd3183f2deb856d2" pid: 40c starttime: 130417874312613031 (0x01cf565d9ec3cca7)

    2014-04-12 16:45:43, Error      [0x018049] CSI    00000484 (F) Failed execution of queue item Installer: CSI Boot File Servicing (BFSVC) AI ({c5f0e9d7-e844-4507-89e4-701b5a747221}) with HRESULT HRESULT_FROM_WIN32(ERROR_DISK_FULL).  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]

    2014-04-12 16:45:44, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.

    2014-04-12 16:45:44, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140412143536.log to WER report.

    2014-04-12 16:45:44, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140411211330.cab to WER report.

    2014-04-12 16:45:44, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140411202448.cab to WER report.

    2014-04-12 16:45:44, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140411170514.cab to WER report.

    2014-04-12 16:45:44, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140411144820.cab to WER report.

    2014-04-12 16:45:44, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]

    2014-04-12 16:45:44, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2014-04-12 16:45:44, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2014-04-12 16:45:46, Info                  CSI    00000485 Creating NT transaction (seq 2), objectname [6]"(null)"

    2014-04-12 16:45:46, Info                  CSI    00000486 Created NT transaction (seq 2) result 0x00000000, handle @0x2cc

    2014-04-12 16:45:46, Info                  CSI    00000487@2014/4/12:14:45:46.427 Beginning NT transaction commit...

    2014-04-12 16:45:46, Info                  CBS    Startup: Changing logon timeout to a sliding window timeout: 900000

    2014-04-12 16:45:47, Info                  CSI    00000488@2014/4/12:14:45:47.396 CSI perf trace:

    CSIPERF:TXCOMMIT;1135469

    2014-04-12 16:45:47, Info                  CSI    00000489@2014/4/12:14:45:47.396 CSI Advanced installer perf trace:

    CSIPERF:AIDONE;{c5f0e9d7-e844-4507-89e4-701b5a747221};Microsoft-Windows-BootEnvironment-Core-BootManager-PCAT.Resources, Version = 6.3.9600.17031, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"es-ES", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral;49437167us

    2014-04-12 16:45:47, Info                  CSI    0000048a End executing advanced installer (sequence 994)

        Completion status: HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED)

    And then finally:

    2014-04-12 17:11:53, Error                 CBS    Startup: Failed to process advanced operation queue, startupPhase: 0.  A rollback transaction will be created. [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED]

    I don't know now, how to solve this issue,

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  5. Anonymous
    2014-04-12T02:09:13+00:00

    KB2919355  

    Installation status: Failed Error details: Code 800F0922, on a 32 bit system win 8.1.

    Completed manual download and failed after the restart when further update files were being processed.

    A lot of time wasted and with current security issues not happy to use any of my pass worded access.

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