Windows 7 x64 bit very slow boot & performance

Anonymous
2014-06-06T07:19:24+00:00

I have a windows 7 x64 bit with 6 gb ram installed and it boots very slow, and get a lot (and by that I mean A LOOOT) of freezes. Especially on Firefox/Waterfox (this might be software related, not the same problem as the OS one).

I have Malwarebytes installed and found no problems (except a PUP in a firefox file)

Here's a dx diag:

System Information

Time of this report: 6/6/2014, 10:17:18

       Machine name: UPLINK

   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)

           Language: Romanian (Regional Setting: Romanian)

System Manufacturer: System manufacturer

       System Model: System Product Name

               BIOS: BIOS Date: 06/08/12 10:18:22 Ver: 08.00.14

          Processor: Pentium(R) Dual-Core  CPU      E5700  @ 3.00GHz (2 CPUs), ~3.0GHz

             Memory: 6144MB RAM

Available OS Memory: 6144MB RAM

          Page File: 3019MB used, 9264MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

 System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7601.17514 64bit Unicode

DxDiag Notes

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

        Sound Tab 2: No problems found.

        Sound Tab 3: No problems found.

          Input Tab: No problems found.

DirectX Debug Levels

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

Display Devices

          Card name: AMD Radeon HD 6670

       Manufacturer: Advanced Micro Devices, Inc.

          Chip type: ATI display adapter (0x6758)

           DAC type: Internal DAC(400MHz)

         Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_25571458&REV_00

     Display Memory: 757 MB

   Dedicated Memory: 2037 MB

      Shared Memory: 2815 MB

       Current Mode: 1366 x 768 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: S19B300

         Monitor Id: SAM08A4

        Native Mode: 1366 x 768(p) (59.790Hz)

        Output Type: HD15

        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.17.0010.1299 (English)

     Driver Version: 14.200.0.0

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 5/23/2014 05:28:04, 1328352 bytes

        WHQL Logo'd: n/a

    WHQL Date Stamp: n/a

  Device Identifier: {D7B71EE2-2418-11CF-FB72-5D05BEC2C535}

          Vendor ID: 0x1002

          Device ID: 0x6758

          SubSys ID: 0x25571458

        Revision ID: 0x0000

 Driver Strong Name: oem108.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:14.200.0.0:pci\ven_1002&dev_6758

     Rank Of Driver: 00E62001

        Video Accel: ModeMPEG2_A ModeMPEG2_C

   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

       D3D9 Overlay: Not Supported

            DXVA-HD: Not Supported

       DDraw Status: Enabled

         D3D Status: Enabled

         AGP Status: Enabled

Sound Devices

            Description: Speakers (Realtek High Definition Audio)

 Default Sound Playback: Yes

 Default Voice Playback: Yes

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.7083 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 11/5/2013 20:47:54, 3707864 bytes

            Other Files:

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

 Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

 EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (Razer Surround Audio Controller)

 Default Sound Playback: No

 Default Voice Playback: No

            Hardware ID: *RZMAELSTROMVAD

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RzMaelstromVAD.sys

         Driver Version: 6.01.7600.16385 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 3/6/2014 12:37:30, 40696 bytes

            Other Files:

        Driver Provider: Razer

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

 Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

 EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)

 Default Sound Playback: No

 Default Voice Playback: No

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.7083 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 11/5/2013 20:47:54, 3707864 bytes

            Other Files:

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

 Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

 EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

DirectInput Devices

      Device Name: Mouse

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

      Device Name: Keyboard

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

      Device Name: Generic Virtual HID Driver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x172F, 0xFF00

        FF Driver: n/a

      Device Name: Generic Virtual HID Driver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x172F, 0xFF00

        FF Driver: n/a

      Device Name: Generic Virtual HID Driver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x172F, 0xFF00

        FF Driver: n/a

      Device Name: GASIA

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x0E8F, 0x0022

        FF Driver: n/a

      Device Name: GASIA

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x0E8F, 0x0022

        FF Driver: n/a

      Device Name: GASIA

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x0E8F, 0x0022

        FF Driver: n/a

Poll w/ Interrupt: No

USB Devices

  • USB Root Hub

| Vendor/Product ID: 0x8086, 0x27CB

| Matching Device ID: usb\root_hub

| Service: usbhub

| Driver: usbhub.sys, 11/27/2013 04:41:37, 343040 bytes

| Driver: usbd.sys, 11/27/2013 04:41:03, 7808 bytes

Gameport Devices

PS/2 Devices

  • HID Keyboard Device

| Vendor/Product ID: 0x0E8F, 0x0022

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

| Driver: kbdhid.sys, 11/20/2010 13:33:25, 33280 bytes

| Driver: kbdclass.sys, 7/14/2009 04:48:04, 50768 bytes

|

  • Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

| Driver: i8042prt.sys, 7/14/2009 02:19:57, 105472 bytes

| Driver: kbdclass.sys, 7/14/2009 04:48:04, 50768 bytes

|

  • Tablet Mouse

| Matching Device ID: hid\myvirtualhiddevice&col02

| Upper Filters: moufiltr

| Service: mouhid

| Driver: moufiltr.sys, 3/8/2009 20:16:14, 7680 bytes

| Driver: mouhid.sys, 7/14/2009 03:00:20, 31232 bytes

| Driver: mouclass.sys, 7/14/2009 04:48:27, 49216 bytes

|

  • HID-compliant mouse

| Vendor/Product ID: 0x093A, 0x2521

| Matching Device ID: hid_device_system_mouse

| Service: mouhid

| Driver: mouhid.sys, 7/14/2009 03:00:20, 31232 bytes

| Driver: mouclass.sys, 7/14/2009 04:48:27, 49216 bytes

|

  • Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

| Driver: termdd.sys, 11/20/2010 16:33:57, 63360 bytes

| Driver: sermouse.sys, 7/14/2009 03:00:20, 26624 bytes

| Driver: mouclass.sys, 7/14/2009 04:48:27, 49216 bytes

Disk & DVD/CD-ROM Drives

      Drive: C:

 Free Space: 16.7 GB

Total Space: 110.4 GB

File System: NTFS

      Model: ExcelStor Technology J8160 ATA Device

      Drive: F:

 Free Space: 48.8 GB

Total Space: 953.9 GB

File System: NTFS

      Model: Seagate Backup+  BK USB Device

      Drive: M:

 Free Space: 602.4 GB

Total Space: 953.9 GB

File System: NTFS

      Model: Seagate Expansion USB Device

      Drive: P:

 Free Space: 6.6 GB

Total Space: 36.7 GB

File System: NTFS

      Model: ExcelStor Technology J8160 ATA Device

      Drive: D:

      Model: HL-DT-ST DVDRAM GSA-H10N ATA Device

     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Romanian), 11/20/2010 12:19:21, 147456 bytes

      Drive: E:

      Model: GFUZORM OTI30D6 SCSI CdRom Device

     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Romanian), 11/20/2010 12:19:21, 147456 bytes

      Drive: K:

      Model: DTSOFT Virtual CdRom Device

     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Romanian), 11/20/2010 12:19:21, 147456 bytes

      Drive: L:

      Model: DTSOFT Virtual CdRom Device

     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Romanian), 11/20/2010 12:19:21, 147456 bytes

System Devices

     Name: Intel(R) N10/ICH7 Family PCI Express Root Port - 27D0

Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_81791043&REV_01\3&11583659&0&E0

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:33:48, 184704 bytes

     Name: Intel(R) 82801 PCI Bridge - 244E

Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_81791043&REV_E1\3&11583659&0&F0

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:33:48, 184704 bytes

     Name: Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC

Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_81791043&REV_01\3&11583659&0&EF

   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 04:41:11, 53248 bytes

   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 04:41:11, 325120 bytes

   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 04:41:37, 343040 bytes

     Name: Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)

Device ID: PCI\VEN_1969&DEV_1063&SUBSYS_83FE1043&REV_C0\4&3AA6353D&0&00E1

   Driver: C:\Windows\system32\DRIVERS\L1C62x64.sys, 2.01.0000.0021 (English), 7/18/2013 08:54:51, 129224 bytes

     Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E31

Device ID: PCI\VEN_8086&DEV_2E31&SUBSYS_836D1043&REV_03\3&11583659&0&08

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:33:48, 184704 bytes

     Name: AMFWI34B IDE Controller

Device ID: PCI\VEN_11AB&DEV_6111&SUBSYS_777C7845&REV_01\4&5D18F2DF&0

   Driver: n/a

     Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB

Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_81791043&REV_01\3&11583659&0&EB

   Driver: n/a

     Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E30

Device ID: PCI\VEN_8086&DEV_2E30&SUBSYS_836D1043&REV_03\3&11583659&0&00

   Driver: n/a

     Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA

Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_81791043&REV_01\3&11583659&0&EA

   Driver: n/a

     Name: High Definition Audio Controller

Device ID: PCI\VEN_1002&DEV_AA90&SUBSYS_AA901458&REV_00\4&323AECB5&0&0108

   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 13:43:43, 122368 bytes

     Name: Intel(R) ICH7 Family Ultra ATA Storage Controllers - 27DF

Device ID: PCI\VEN_8086&DEV_27DF&SUBSYS_81791043&REV_01\3&11583659&0&F9

   Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/14/2009 04:48:04, 16960 bytes

   Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (Romanian), 7/14/2009 04:45:46, 48720 bytes

   Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 04:52:21, 24128 bytes

   Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (Romanian), 8/5/2013 05:25:45, 155584 bytes

     Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9

Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_81791043&REV_01\3&11583659&0&E9

   Driver: n/a

     Name: AMD Radeon HD 6670

Device ID: PCI\VEN_1002&DEV_6758&SUBSYS_25571458&REV_00\4&323AECB5&0&0008

   Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1407 (English), 5/23/2014 05:22:08, 15950336 bytes

   Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 5/23/2014 04:05:52, 43520 bytes

   Driver: C:\Windows\system32\DRIVERS\amdacpksd.sys, 1.00.0000.0000 (English), 5/23/2014 05:24:24, 276192 bytes

   Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.1044 (English), 5/23/2014 05:27:34, 8108312 bytes

   Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0460 (English), 5/23/2014 05:27:38, 7892000 bytes

   Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0025 (English), 5/23/2014 04:24:34, 190976 bytes

   Driver: C:\Windows\system32\amdicdxx.dat, 4/23/2014 09:38:32, 715877 bytes

   Driver: C:\Windows\system32\atiicdxx.dat, 4/1/2014 08:21:18, 734861 bytes

   Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 5/23/2014 05:28:14, 78432 bytes

   Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 5/23/2014 05:28:14, 78432 bytes

   Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1300 (English), 5/23/2014 04:12:34, 1207296 bytes

   Driver: C:\Windows\system32\atiumd6a.cap, 5/23/2014 04:25:08, 3437632 bytes

   Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 5/23/2014 04:25:38, 31232 bytes

   Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 5/23/2014 04:38:08, 366592 bytes

   Driver: C:\Windows\system32\ativvsva.dat, 10/8/2013 15:56:12, 157144 bytes

   Driver: C:\Windows\system32\ativvsvl.dat, 10/8/2013 15:56:12, 204952 bytes

   Driver: C:\Windows\system32\ativvaxy_cik.dat, 5/9/2014 22:02:48, 234164 bytes

   Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 5/9/2014 22:00:54, 232624 bytes

   Driver: C:\Windows\system32\ativce02.dat, 4/4/2014 16:50:30, 82128 bytes

   Driver: C:\Windows\system32\amdmmcl6.dll, 1.06.0000.0000 (English), 5/23/2014 04:27:46, 48128 bytes

   Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1173 (English), 5/23/2014 04:25:16, 239616 bytes

   Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1173 (English), 5/23/2014 04:25:32, 588800 bytes

   Driver: C:\Windows\system32\atidemgy.dll, 4.05.5255.36773 (Romanian), 5/23/2014 04:25:46, 442368 bytes

   Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.12967 (English), 5/23/2014 04:55:58, 27529216 bytes

   Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1848 (English), 5/23/2014 04:38:02, 62464 bytes

   Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1848 (English), 5/23/2014 04:37:52, 55808 bytes

   Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1848 (English), 5/23/2014 04:37:34, 15716352 bytes

   Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 4/10/2013 18:34:24, 118784 bytes

   Driver: C:\Windows\system32\atiapfxx.blb, 5/23/2014 04:38:38, 595896 bytes

   Driver: C:\Windows\system32\amdmantle64.dll, 9.01.0010.0020 (English), 5/23/2014 04:45:38, 5224960 bytes

   Driver: C:\Windows\system32\mantle64.dll, 9.01.0010.0020 (English), 5/23/2014 04:46:06, 127488 bytes

   Driver: C:\Windows\system32\mantleaxl64.dll, 9.01.0010.0020 (English), 5/23/2014 04:31:00, 91648 bytes

   Driver: C:\Windows\system32\ativce03.dat, 4/29/2014 19:00:22, 158816 bytes

   Driver: C:\Windows\system32\ativvaxy_vi.dat, 4/29/2014 17:22:32, 319668 bytes

   Driver: C:\Windows\system32\ativvaxy_vi_nd.dat, 4/29/2014 17:20:10, 318000 bytes

   Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0560 (English), 5/23/2014 05:27:56, 10516488 bytes

   Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.1044 (English), 5/23/2014 05:27:42, 6879016 bytes

   Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0460 (English), 5/23/2014 05:27:48, 7102496 bytes

   Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 5/23/2014 05:28:12, 71704 bytes

   Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 5/23/2014 05:28:12, 71704 bytes

   Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1300 (English), 5/23/2014 04:12:26, 898560 bytes

   Driver: C:\Windows\SysWOW64\atiumdva.cap, 5/23/2014 04:17:28, 3471376 bytes

   Driver: C:\Windows\SysWOW64\ativvsva.dat, 10/8/2013 15:56:12, 157144 bytes

   Driver: C:\Windows\SysWOW64\ativvsvl.dat, 10/8/2013 15:56:12, 204952 bytes

   Driver: C:\Windows\SysWOW64\amdmmcl.dll, 1.06.0000.0000 (English), 5/23/2014 04:27:42, 37888 bytes

   Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.12967 (English), 5/23/2014 04:40:52, 23028224 bytes

   Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0560 (English), 5/23/2014 05:27:54, 9015224 bytes

   Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1848 (English), 5/23/2014 04:38:00, 52224 bytes

   Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1848 (English), 5/23/2014 04:37:50, 49152 bytes

   Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1848 (English), 5/23/2014 04:35:18, 14302208 bytes

   Driver: C:\Windows\SysWOW64\atiapfxx.blb, 5/23/2014 04:38:38, 595896 bytes

   Driver: C:\Windows\SysWOW64\amdmantle32.dll, 9.01.0010.0020 (English), 5/23/2014 04:37:44, 4180992 bytes

   Driver: C:\Windows\SysWOW64\mantle32.dll, 9.01.0010.0020 (English), 5/23/2014 04:45:54, 113664 bytes

   Driver: C:\Windows\SysWOW64\mantleaxl32.dll, 9.01.0010.0020 (English), 5/23/2014 04:30:50, 85504 bytes

   Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 4/10/2013 18:34:24, 51200 bytes

   Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 4/10/2013 18:34:24, 332800 bytes

   Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6387 (English), 5/23/2014 04:11:52, 557056 bytes

   Driver: C:\Windows\system32\atipblag.dat, 9/13/2011 01:06:16, 3917 bytes

   Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6387 (English), 5/23/2014 05:28:06, 117584 bytes

   Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6387 (English), 5/23/2014 05:28:08, 143304 bytes

   Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6387 (English), 5/23/2014 04:12:10, 146944 bytes

   Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6387 (English), 5/23/2014 04:12:12, 69632 bytes

   Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1299 (English), 5/23/2014 05:28:04, 1328352 bytes

   Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1299 (English), 5/23/2014 05:28:02, 1108432 bytes

   Driver: C:\Windows\system32\OpenCL.dll, 2.00.0001.0000 (English), 5/23/2014 04:43:48, 65024 bytes

   Driver: C:\Windows\system32\amdocl64.dll, 10.00.1526.0003 (English), 5/23/2014 04:47:18, 32874496 bytes

   Driver: C:\Windows\system32\amdocl_as64.exe, 10/8/2013 16:39:10, 1187342 bytes

   Driver: C:\Windows\system32\amdocl_ld64.exe, 10/8/2013 16:39:10, 1061902 bytes

   Driver: C:\Windows\system32\OpenVideo64.dll, 10.00.1526.0003 (English), 5/23/2014 04:47:36, 98816 bytes

   Driver: C:\Windows\system32\OVDecode64.dll, 10.00.1526.0003 (English), 5/23/2014 04:47:26, 86528 bytes

   Driver: C:\Windows\system32\clinfo.exe, 5/23/2014 04:47:48, 231424 bytes

   Driver: C:\Windows\SysWOW64\OpenCL.dll, 2.00.0001.0000 (English), 5/23/2014 04:43:44, 58880 bytes

   Driver: C:\Windows\SysWOW64\amdocl.dll, 10.00.1526.0003 (English), 5/23/2014 04:45:26, 27841024 bytes

   Driver: C:\Windows\SysWOW64\amdocl_as32.exe, 3/29/2013 05:13:12, 995342 bytes

   Driver: C:\Windows\SysWOW64\amdocl_ld32.exe, 3/29/2013 05:13:14, 798734 bytes

   Driver: C:\Windows\SysWOW64\OpenVideo.dll, 10.00.1526.0003 (English), 5/23/2014 04:47:30, 83456 bytes

   Driver: C:\Windows\SysWOW64\OVDecode.dll, 10.00.1526.0003 (English), 5/23/2014 04:47:22, 73216 bytes

   Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.ssz, 8.14.0001.6024 (English), 12/12/2013 02:32:24, 36608 bytes

   Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.isz, 11/21/2013 21:42:02, 1988 bytes

   Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.csz, 12/18/2013 10:56:40, 8206 bytes

   Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6387 (English), 5/23/2014 04:12:16, 75264 bytes

   Driver: C:\Windows\SysWOW64\atipblag.dat, 9/13/2011 01:06:16, 3917 bytes

   Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6387 (English), 5/23/2014 05:28:04, 99520 bytes

   Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6387 (English), 5/23/2014 05:28:06, 126336 bytes

   Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6387 (English), 5/23/2014 04:12:00, 133632 bytes

   Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6387 (English), 5/23/2014 04:12:12, 69632 bytes

   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 1.00.0000.0001 (English), 5/23/2014 04:42:04, 196608 bytes

   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_64.dll, 1.00.0000.0001 (English), 5/23/2014 04:42:16, 232960 bytes

   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_32.dll, 1.00.50312.1523 (English), 5/23/2014 04:41:46, 98304 bytes

   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll, 1.00.24986.2141 (English), 5/23/2014 04:41:54, 121344 bytes

   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTVideoDecoder_32.dll, 5/23/2014 05:27:34, 109832 bytes

   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTVideoDecoder_64.dll, 5/23/2014 05:27:34, 132528 bytes

   Driver: C:\Windows\system32\coinst_14.200.dll, 1.00.0005.0009 (English), 5/23/2014 04:18:54, 826368 bytes

     Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8

Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_81791043&REV_01\3&11583659&0&E8

   Driver: n/a

     Name: High Definition Audio Controller

Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_84451043&REV_01\3&11583659&0&D8

   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 13:43:43, 122368 bytes

     Name: Intel(R) N10/ICH7 Family Serial ATA Storage Controller - 27C0

Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_81791043&REV_01\3&11583659&0&FA

   Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/14/2009 04:48:04, 16960 bytes

   Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (Romanian), 7/14/2009 04:45:46, 48720 bytes

   Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 04:52:21, 24128 bytes

   Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (Romanian), 8/5/2013 05:25:45, 155584 bytes

     Name: Intel(R) N10/ICH7 Family PCI Express Root Port - 27D2

Device ID: PCI\VEN_8086&DEV_27D2&SUBSYS_81791043&REV_01\3&11583659&0&E1

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:33:48, 184704 bytes

     Name: Intel(R) ICH7 Family LPC Interface Controller - 27B8

Device ID: PCI\VEN_8086&DEV_27B8&SUBSYS_81791043&REV_01\3&11583659&0&F8

   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 04:48:27, 15424 bytes

DirectShow Filters

DirectShow Filters:

WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221

Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426

AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514

MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

ATI MPEG File Writer,0x00200000,1,0,atimpenc64.dll,13.30.0000.40522

AMD Video Decoder,0x00200000,1,2,atimpenc64.dll,13.30.0000.40522

MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,13.30.0000.40522

AMD MJPEG Decoder,0x00200000,1,1,atimpenc64.dll,13.30.0000.40522

ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

Line 21 Decoder,0x00600000,1,1,,

Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-06-07T16:56:50+00:00

    The Event Viewer reports and System Information file reveal that there are maze of errors. I suspect that a number of the errors arise because, in the search for improved performance, you have disabled services. Doing this creates system errors resulting in even slower performance. You need to stop changing services from their default settings. The other problem immediately apparent is that you do not have sufficient free disk space on your C partition.

    Drive    C:

    Description      Local Fixed Disk

    Compressed     No

    File System       NTFS

    Size       107,79 GB (115.742.892.032 bytes)

    Free Space        12,02 GB (12.902.207.488 bytes)        

    You need 25% free disk and you need to defragment regularly. The performance rating for this model drive is not good so it is always likely to be a drag on system performance.

    A new function was added to Disk CleanUp in October 2013, which is not available in cCleaner. You need to change existing settings to take advantage of the new function. Type Disk CleanUp in the Search Box above the Start Button and press the ENTER key. Click on OK and after the space calculation you will see a window with a list of Files to delete. Use the scroll bar to the right of the window to see hidden entries further down the list. Check the boxes before Service Pack BackUp Files and Windows Update CleanUp and click on OK If you do not see Windows Update CleanUp then click the Clean up system files button. You will see savings every time after Windows has been updated but they are not as significant when it is run after the first time. You need to restart the computer to complete the process.

    Please tell me how much free disk space there is after running Disk CleanUp. We can then look at way to increase disk further.

    This drive also has too little free disk space but it is less critical.

    Drive    F:

    Description      Local Fixed Disk

    Compressed     No

    File System       NTFS

    Size       931,51 GB (1.000.203.833.344 bytes)

    Free Space        43,92 GB (47.155.113.984 bytes)

    Volume Name Seagate Backup Plus Drive

    You have problems with this drive.

    Drive    M:

    Description      Local Fixed Disk

    Compressed     No

    File System       NTFS

    Size       931,51 GB (1.000.201.977.856 bytes)

    Free Space        579,20 GB (621.916.061.696 bytes)

    Volume Name Seagate Expansion Drive

    This error appears in Event Viewer.

    Log Name:      System

    Source:        Disk

    Date:          06/06/2014 21:47:46

    Event ID:      11

    Level:         Error

    Description:

    The driver detected a controller error on \Device\Harddisk1\DR1.

    I need to do more research to identify what needs to be done.

    You have installed TuneUp Utilities 2014. This is software I would not allow to be installed under my control. To uninstall select Start, Control Panel, Programs and Features, place the cursor on TuneUp Utilities 2014, right click and select Uninstall from drop down menu. Restart your computer.

    As you are not using Blue Stacks uninstall it. To uninstall select Start, Control Panel, Programs and Features, place the cursor on Blue Stacks, right click and select Uninstall from drop down menu. Restart your computer.

    As you are not using Futuremark SystemInfo uninstall it. To uninstall select Start, Control Panel, Programs and Features, place the cursor on Futuremark SystemInfo, right click and select Uninstall from drop down menu. Restart your computer.

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Click on the Start button and select Control Panel, Administrative Tools, Services. Locate Function Discovery Provider Host service in the list. Check that the StartUp type is Manual. If it is not set to Manual right click and select Properties, General tab. There is a box after StartUp type. The options are available on a drop down by clicking on the arrow down to the right of the box. Make the change and click on Apply and OK. Click the Start button to check that the service can be started.

    Click on the Start button and select Control Panel, Administrative Tools, Services. Locate BitLocker Drive Encryption Service in the list. Check that the StartUp type is Manual. If it is not set to Manual right click and select Properties, General tab. There is a box after StartUp type. The options are available on a drop down by clicking on the arrow down to the right of the box. Make the change and click on Apply and OK. Click the Start button to check that the service can be started.

    Click on the Start button and select Control Panel, Administrative Tools, Services. Locate Credential Manager in the list. Check that the StartUp type is Manual. If it is not set to Manual right click and select Properties, General tab. There is a box after StartUp type. The options are available on a drop down by clicking on the arrow down to the right of the box. Make the change and click on Apply and OK. Click the Start button to check that the service can be started.

    To identify what loads when you boot use Autoruns (freeware from Microsoft).

    http://technet.microsoft.com/en-us/sysinternals/bb963902

    Select File, Save, change the “Save as type” to Text file type using the Scroll to the right and click Save. Please upload the file to your OneDrive as a shared file and post as a link here.

    Do you use Safely Remove before disconnecting removable devices?

    I removed these programs, put these services on manual & here is the autoruns file: https://www.dropbox.com/s/zr6zsjteoq25kav/AutoRuns.txt

    No, I don't use Safely Remove. But the drives that are connected are almost never disconnected, even the USB.

    Also, now I have 13,4 GB free in C:\

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-06-07T16:31:22+00:00

    The Event Viewer reports and System Information file reveal that there are maze of errors. I suspect that a number of the errors arise because, in the search for improved performance, you have disabled services. Doing this creates system errors resulting in even slower performance. You need to stop changing services from their default settings. The other problem immediately apparent is that you do not have sufficient free disk space on your C partition.

    Drive    C:

    Description      Local Fixed Disk

    Compressed     No

    File System       NTFS

    Size       107,79 GB (115.742.892.032 bytes)

    Free Space        12,02 GB (12.902.207.488 bytes)        

    You need 25% free disk and you need to defragment regularly. The performance rating for this model drive is not good so it is always likely to be a drag on system performance.

    A new function was added to Disk CleanUp in October 2013, which is not available in cCleaner. You need to change existing settings to take advantage of the new function. Type Disk CleanUp in the Search Box above the Start Button and press the ENTER key. Click on OK and after the space calculation you will see a window with a list of Files to delete. Use the scroll bar to the right of the window to see hidden entries further down the list. Check the boxes before Service Pack BackUp Files and Windows Update CleanUp and click on OK If you do not see Windows Update CleanUp then click the Clean up system files button. You will see savings every time after Windows has been updated but they are not as significant when it is run after the first time. You need to restart the computer to complete the process.

    Please tell me how much free disk space there is after running Disk CleanUp. We can then look at way to increase disk further.

    This drive also has too little free disk space but it is less critical.

    Drive    F:

    Description      Local Fixed Disk

    Compressed     No

    File System       NTFS

    Size       931,51 GB (1.000.203.833.344 bytes)

    Free Space        43,92 GB (47.155.113.984 bytes)

    Volume Name Seagate Backup Plus Drive

    You have problems with this drive.

    Drive    M:

    Description      Local Fixed Disk

    Compressed     No

    File System       NTFS

    Size       931,51 GB (1.000.201.977.856 bytes)

    Free Space        579,20 GB (621.916.061.696 bytes)

    Volume Name Seagate Expansion Drive

    This error appears in Event Viewer.

    Log Name:      System

    Source:        Disk

    Date:          06/06/2014 21:47:46

    Event ID:      11

    Level:         Error

    Description:

    The driver detected a controller error on \Device\Harddisk1\DR1.

    I need to do more research to identify what needs to be done.

    You have installed TuneUp Utilities 2014. This is software I would not allow to be installed under my control. To uninstall select Start, Control Panel, Programs and Features, place the cursor on TuneUp Utilities 2014, right click and select Uninstall from drop down menu. Restart your computer.

    As you are not using Blue Stacks uninstall it. To uninstall select Start, Control Panel, Programs and Features, place the cursor on Blue Stacks, right click and select Uninstall from drop down menu. Restart your computer.

    As you are not using Futuremark SystemInfo uninstall it. To uninstall select Start, Control Panel, Programs and Features, place the cursor on Futuremark SystemInfo, right click and select Uninstall from drop down menu. Restart your computer.

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Click on the Start button and select Control Panel, Administrative Tools, Services. Locate Function Discovery Provider Host service in the list. Check that the StartUp type is Manual. If it is not set to Manual right click and select Properties, General tab. There is a box after StartUp type. The options are available on a drop down by clicking on the arrow down to the right of the box. Make the change and click on Apply and OK. Click the Start button to check that the service can be started.

    Click on the Start button and select Control Panel, Administrative Tools, Services. Locate BitLocker Drive Encryption Service in the list. Check that the StartUp type is Manual. If it is not set to Manual right click and select Properties, General tab. There is a box after StartUp type. The options are available on a drop down by clicking on the arrow down to the right of the box. Make the change and click on Apply and OK. Click the Start button to check that the service can be started.

    Click on the Start button and select Control Panel, Administrative Tools, Services. Locate Credential Manager in the list. Check that the StartUp type is Manual. If it is not set to Manual right click and select Properties, General tab. There is a box after StartUp type. The options are available on a drop down by clicking on the arrow down to the right of the box. Make the change and click on Apply and OK. Click the Start button to check that the service can be started.

    To identify what loads when you boot use Autoruns (freeware from Microsoft).

    http://technet.microsoft.com/en-us/sysinternals/bb963902

    Select File, Save, change the “Save as type” to Text file type using the Scroll to the right and click Save. Please upload the file to your OneDrive as a shared file and post as a link here.

    Do you use Safely Remove before disconnecting removable devices?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-06-07T12:33:10+00:00

    To troubleshoot most computer problems it helps to look at available clues in the System Information file and the Event Viewer logs. An experienced eye can pick out the needles in the haystack and see more clearly the precise nature of the problem or problems.

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

    Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not clear logs whilst you have a continuing problem.

    Please upload and share with everyone copies of your Diagnostics –Performance Operational log from your Event Viewer to your OneDrive and post a link here.

    To access the log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Application and Services Logs. Expand and then expand Microsoft, Diagnostics -Performance. Place the cursor on Operational, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name.

    For help with OneDrive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

    http://www.gerryscomputertips.co.uk/syserrors5.htm

    Here's the data: https://www.dropbox.com/s/8wv2n8yvabvk8bv/Data.zip

    Was this answer helpful?

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  4. Anonymous
    2014-06-07T08:47:21+00:00

    To troubleshoot most computer problems it helps to look at available clues in the System Information file and the Event Viewer logs. An experienced eye can pick out the needles in the haystack and see more clearly the precise nature of the problem or problems.

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

    Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not clear logs whilst you have a continuing problem.

    Please upload and share with everyone copies of your Diagnostics –Performance Operational log from your Event Viewer to your OneDrive and post a link here.

    To access the log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Application and Services Logs. Expand and then expand Microsoft, Diagnostics -Performance. Place the cursor on Operational, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name.

    For help with OneDrive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

    http://www.gerryscomputertips.co.uk/syserrors5.htm

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  5. Anonymous
    2014-06-07T06:27:09+00:00

    Hello Faux,

    Welcome to Microsoft Community Forum.

    I understand the inconvenience that you have to go through due to performance issue. The computer could run slow due to various reasons, like third-party application conflicts, corrupt files or virus. Let’s try to identify the actual cause and troubleshoot accordingly.

    I would suggest you to try the following steps:

    Step 1:

    Boot the computer in safe mode with networking and check if the issue persists.

    Safe mode starts Windows with a limited set of files and drivers. Startup programs don't run in safe mode, and only the basic drivers needed to start Windows are installed.

    ****Refer this link to boot the computer in safe mode with networking:

    http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

    Step 2:

    If the issue does not persists in safe mode then perform a clean boot to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

    How to perform a clean boot in Windows: http://support.microsoft.com/kb/929135

    Note: After troubleshooting, refer to this section ‘How to reset the computer to start normally after clean boot troubleshooting’.

    Additional information:

    Windows 8.1, Windows 8 or Windows 7 hangs or freezes

    http://support.microsoft.com/kb/2681286/en-us

    Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thank you

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