Windows 8.1 Tiles Does not Update and shows Arrow-Down Signs

Anonymous
2013-10-18T03:54:23+00:00

Hello,

I remember I installed Avast Free 2014, then maybe afterwards it caused my apps to show those arrow down signs and not be 'live'. Is it really because of Avast Antivirus?

The Apps Troubleshooter cannot help me.

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-21T17:28:53+00:00

I had installed Windows 8.1 and had this problem.

Simply uninstalled and then re-installed each one and now the problem is gone.

THIS is the solution to the problem.

You have to manually delete and reinstall each and every app that doesnt't update on its own. Only Microsoft apps show this problem, all the other ones do not need to be reinstalled.

Please note that this problem is NOT related, in any way, with Avast.

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  1. Anonymous
    2013-10-18T16:48:02+00:00

    Found 3 Solutions.

    1. Restore your computer from the most recent restore point that had no problems. If this problem occured after installing something...a restore point is often automatically created while installing a software(upgrading avast in my case)
    2. If no restore point available, uninstall all apps with the live tile problem(mostly only microsoft) and reinstall through Store.
    3. Refresh PC

    Hopefully tech support can provide a fix.

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  2. Anonymous
    2013-10-18T14:53:20+00:00

    I saw this myself when I went from the preview to 8.1 or did a clean install.

    I believe it means that the App needs downloading. In my case all I did was select each app and then they downloaded and work fine. While the apps were downloading the tile displayed a progress bar across the bottom.

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  3. Anonymous
    2013-10-18T13:20:03+00:00

    I'm having this problem too. I too had installed avast Internet security 2014, but everything was fine. Today all of a sudden i get this issue. My firewall settings is set to allow all Microsoft/windows connections. Both your suggestions haven't helped. Uninstalling avast didnt do the trick either. I highly doubt it has anything to do with avast.

    I noticed that live tile works only for the Store app.

    Can I try wsreset is Run(Win+r)??

    Or restore to a earlier restore point??

    Else I believe a refresh is the only way to fix this. Will I have to reinstall all the drivers if i refresh my PC? Any suggestion as to what all I'll have to reconfigure/reinstall after a refresh would be helpful.

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  4. Anonymous
    2013-10-18T11:42:48+00:00

    Add me to this list. Down arrows everywhere.

    This 8.1 is an absolute abortion.

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