Congrats to all who have overcome this problem. I'd really appreciate advice, esp from Microsoft, on what to do about my version of the problem, which I know others have (or have had) too. In summary, I'm upgrading from W8 to W8.1 via the Store, everything goes ok till after the 1st restart and then apparently setting up (of W8.1) is ok till it reaches 68 percent, then the computer restarts and begins 'restoring your prev version of windows'. When W8 is restored it explains it couldn't complete the upgrade, with error 0x800040005 0x20004. There is also a reported disk fault (according to Action Center), which has to get scanned and repaired: the drive has a long string of characters including fecd7546-d106-11e1-96fa-8086.... The PC previously had W7, was upgraded to W8 and in the last few days I've reinstalled W8 from the installation DVD (keeping my settings and programs etc) and carried out all updates before attempting the latest upgrade to W8.1. I don't have expertise to try out many of the ideas in this string: surely this is a generic fault for which a solution is being prepared (or acknowledged by Microsoft as being needed). Somebody please advise what I should do. I'd really appreciate it.
Best wishes
John